Web Site Support Clause Samples
Web Site Support. DGBI also agrees to provide client with the support services stated in Schedule "D" to maintain and update the Web Site on the World Wide Web at the cost to Client stated in Schedule "D." The costs for the support services set forth in Schedule "D" shall be valid for a period of two (2) years from the date Client accepts the Final Version of the Web Site. Thereafter, Client and DGBI may negotiate a new cost structure for the support services. If Client and DGBI are unable to agree upon a new cost structure, DGBI will continue to provide the support services to Client at One hundred and ten percent (110%) of the costs listed on Schedule "D" for a period not to exceed six (6) months, at which time, if the parties have not agreed upon a new cost structure, Client's Web Site will no longer be supported by DGBI.
Web Site Support. The contractor shall maintain an operating website in support of CoMSupCen operations. The website, used by both internal and external users, will utilize SQL database back ends and strong authentication to ensure data security. The website shall be maintained and operated in accordance with DoD web site administration policies, protocols and procedures. The contractor is responsible for configuration management implementation, ensuring only approved changes to the baseline will be put into service, and for maintaining a documentable history of all changes to the system.
Web Site Support. ▇▇▇▇▇.▇▇▇ will provide ADT with access to support through the ADT Website. Specific offerings on the ADT Website may change from time to time in ▇▇▇▇▇.▇▇▇’s discretion, but the ADT Website generally includes ADT’s case summary, Software downloads, Documentation, Incident reports and access to ▇▇▇▇▇.▇▇▇’s knowledgebase. [***] = CONFIDENTIAL TREATMENT REQUESTED
Web Site Support. (a) Health Net and SafeGuard shall develop jointly (i) individual web pages to appear on their respective web sites that provide the information and functionality mutually determined by Health Net and SafeGuard to be necessary or desirable to provide Subscriber support for the Health Net Branded Products, and (ii) hyperlinks between the Health Net hosted web site (http://www.hea▇▇▇▇▇▇.▇▇▇) ▇▇▇ ▇▇▇ ▇afeGuard hosted web site ------------------------ (http://www.saf▇▇▇▇▇▇.▇▇▇) ▇▇▇▇▇▇▇▇ ▇greeable to Health Net and SafeGuard. ------------------------ SafeGuard shall provide the same level of Subscriber functionality on the SafeGuard web site to support the Health Net Branded Products that it provides to support any other dental benefit program. Notwithstanding the foregoing, each party shall have sole responsibility for providing, hosting and maintaining, at its expense, their respective web sites.
(b) Subject to the limitations contained in Section 2.8, each party shall have sole control over the "look and feel" of their respective web sites, including but not limited to, the placement of any hyperlinks and the use of any banners and frames. Each party shall have exclusive control over the posting of any web page and hyperlinks on their respective web sites.
Web Site Support. Online support is available 24 hours a day, offering HOST the ability to resolve its own problems with access to SLGX's most current information. HOST will need to enter its designated user name and key number to gain access to the technical support areas on SLGX's web site. SLGX's technical support areas allow the HOST to: (i) search an up-to-date knowledge base of technical support information, technical tips and featured functions; (ii) access answers to FAQs; (iii) send e-mail inquiries to SLGX (current response time is between 3-5 days); and (iv) access a BBS monitored by SLGX technical representatives which serves as an interactive user forum for users to exchange ideas and solutions, list current hot topics, post inquiries to SLGX technical analysts, and share experiences.