Web Server availability Clause Samples

Web Server availability. SherWeb covenants to 99.9% Web server availability, defined as the ability to retrieve the HTTP headers from the hosting server, calculated on a monthly basis. SherWeb will not monitor availability of individual web sites but only monitors the server availability as a whole for the Web Hosting Service. Any circumstance beyond SherWeb’s reasonable control, including but not limited to the following conditions, will not be included in Web Server availability calculations: problem located on the client’s side, including network/Internet issue, problem with 3rd party application; loss of Service availability due to Network Attack such as DDoS, SYN or similar attacks, issue caused by DNS resolution and/or domain name or certificate expiration; software “bugs” or problems within used products creating service interruptions, hardware bug or failure beyond high-availability system; problem located outside our control within the Datacenter exploited by SherWeb, such as Internet and power availability or any other situation mentioned within this SLA.Server availability warranty does not cover availability of specific applications or servers products (such as ColdFusion or ▇▇▇.▇▇▇ applications) deployed on Web Server. Performance of such applications largely depends on the quality of code comprising such application, which is beyond of SherWeb’s control. SherWeb calculates uptime as a percentage of the time in a month (30 days X 24 hours X 60 minutes) during which the system is available, excluding, but not limited to, the conditions above and all scheduled and urgent maintenances. Any loss of Service availability lasting less than five minutes will not be included in the calculation of Service availability. SherWeb calculates Service availability based on both monitoring system and incident report from engineering team. Any circumstance beyond SherWeb’s reasonable control, including but not limited to the following conditions, will not be included in SQL Server availability calculations: problem located on the client’s side, including network/Internet issue, problem with 3rd party application; loss of Service availability due to Network Attack such as DDoS, SYN or similar attacks, issue caused by DNS resolution and/or domain name or certificate expiration; software “bugs” or problems within used products creating service interruptions, hardware bug or failure beyond high-availability system; problem located outside our control within the Datacenter exploited by Sher...
Web Server availability. We strive for at least 99.5% Web Server Availability. Web Server Availability is defined as the ability to retrieve the HTTP headers from the hosting server. We will not monitor availability of individual web sites but will monitor the server availability as a whole. Denial of service attacks or other types of attacks or events directed toward Our network of servers resulting in or contributing to downtime are outside of Our control and are not part of the availability calculation.
Web Server availability. Webserver availability is defined as the ability to retrieve the HTTP headers from the hosting server. Telenet will not monitor individual sites but monitors the server availability as a whole. To verify the webserver availability, Telenet will probe the webserver to retrieve the HTTP headers on the server every five (5) minutes, with a 30 (thirty)-second failure threshold. If the result is not successful, the server is considered non-operational. If two (2) or more tests fail, the problem is escalated to the technical support and system administrators.
Web Server availability. SBS guarantees at least 99.99% Web Server Availability. Web Server Availability is defined as the ability to retrieve the HTTP headers from the hosting server, calculated every month. Denial of service attacks or other types of attacks directed toward SBS’s network of servers resulting. in or contributing to downtime will not be included in Web Server Availability calculations.