Common use of Web Portal Clause in Contracts

Web Portal. Vendor will provide each Member access to the web portal for the purpose of viewing and generating reports, providing instructions on how to process a return, inputting return product information, requesting DEA 222 forms, printing shipping labels, tracking returns, monitoring credits, and auditing credits against the returns. The web portal shall have the capabilities to be set up for Members to access and aggregate several accounts within a facility or several facilities within an organization at no additional charge. Any system outages must be communicated to the Member with adequate advanced notice and every attempt should be made for these outages to occur during off-peak times of weekend and evening hours. The web portal must be functional 99% of the time. If the web portal is non-functional to the Member greater than 1% of the time, Vendor will provide any necessary reports to the Member within 3 business days at no additional charge. Vendor shall follow VAWD accreditation standards to ensure Member data is protected and backed up in the event of a data security breach.

Appears in 4 contracts

Samples: apps.des.wa.gov, apps.des.wa.gov, apps.des.wa.gov

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Web Portal. Vendor will provide each Member access to the Vendor’s web portal portal(s) for the purpose of viewing and generating reports, providing instructions on how to process a return, inputting return product information, requesting DEA 222 forms, printing shipping labels, tracking returns, monitoring credits, and auditing credits against the returns. The web portal shall have the capabilities to be set up for Members to access and aggregate several accounts within a facility or several facilities within an organization at no additional chargeorganization. Any system outages must be communicated to the Member with adequate advanced notice and every attempt should be made for these outages to occur during off-peak times of weekend and evening hours. The web portal must be functional 99% of the time. If the web portal is non-functional to the Member greater than 1% of the time, Vendor will provide any necessary reports to the Member within 3 business days at no additional charge. Vendor shall follow VAWD accreditation standards to ensure Member data is protected and backed up in the event of a data security breach.

Appears in 1 contract

Samples: imlive.s3.amazonaws.com

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