Common use of Voice Services Clause in Contracts

Voice Services. In lieu of any other rates or discounts, the Customer will receive a discount of 30% for the following Voice Services: International Outbound Voice Service, Including International Calling Card Service: Standard Guide Type 22 rates for US originating International Outbound Voice Service. Data Services: In lieu of any other rates or discounts, Customer will receive the following a discount equal to 20% for the following Data Services: Access: Standard Guide local loop charges for DS1 and DS3 Network Services Local Access Services. Classifications, Practices and Regulations: Underutilization and Termination with Liability: If, in any contract year during the Term, Customer's Total Service Charges do not meet or exceed the AVC, then Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement; and (b) an "Underutilization Charge" in an amount equal to 25% of the difference between the AVC and Customer's Total Service Charges during that contract year. If in any monthly billing period during the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of the AVC then the Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement, and (b) an amount equal to 25% of the difference between 1/12 of the AVC and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement); or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. Credit: Local Service – CLEC Credit Based on Local Usage: Customer will receive a credit equal to 67% multiplied times Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges, Operator Service Charges and Directory Assistance. The resulting dollar amount of the credit will be applied to Customer's Total Service Charges (plus equipment charges), excluding charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, and Net Conferencing, (xii) Voice Over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xi) Services provided by Company incumbent local exchange carriers (ILECs) or by Cellco Partnership and its affiliates. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack or wiring charges), taxes to tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group Charges: Company will waive Customer’s monthly recurring charges per Service Group for Inbound Voice Service using Dedicated Access Line and Business Line terminations. Qualifying Condition: This local discount is only for customers who are located at the Company’s headquarters. Promotions: The Customer is eligible for the following promotions as set forth in the Guide:

Voice Services. In lieu of any other rates or and discounts, the Customer will receive a discount of equal to 30% for the following Voice Services: International Outbound Voice Service, Including International Calling Card Service: Standard VBSIII Guide Type 22 23 rates for US originating International Outbound Voice Service excluding usage originating or terminating in the locations set forth in the Voice section of this Summary under “Rates and Charges.” International Toll Free Voice Service. Data Services: In lieu of any other rates or discounts, Customer will receive the following a discount equal to 20% for the following Data Services: Access: Standard VBSIII Guide local loop charges rates for DS1 and DS3 Network Services Local Access ServicesInternational Toll Free Voice Service. Classifications, Practices and Regulations: AVC Underutilization and Termination with Liability: If, in any contract year during the Term, If Customer's Total Service Charges do not meet or exceed reach the AVCAVC in any Contract Year during the Initial Term, then Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement; and (b) an "Underutilization Charge" in an amount equal to 2575% of the difference between the AVC and Customer's Total Service Charges during that contract yearunmet AVC. If in any monthly billing period during the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of the AVC then the Customer shall payIf: (a) all accrued but unpaid charges incurred under the Agreement, and (b) an amount equal to 25% of the difference between 1/12 of the AVC and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement)Cause; or (b) the Company terminates the Agreement for Cause Cause, then the Customer will shall pay, within 30 thirty (30) days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 2575% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the termTerm, plus (iii) a pro rata portion of any and all credits received by Customer. CreditCredits: Local Service – CLEC Credit Based on Local Usage: Customer will receive a credit equal to 6737% multiplied times Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges, Operator Service Charges and Directory Assistance. The resulting dollar amount of the credit will be applied to Customer's Total Service Charges (plus equipment charges), excluding charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. WaiversMonitoring Condition: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Local CLEC usage (Total Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, and Net Conferencing, (xii) Voice Over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xi) Services provided by Company incumbent local exchange carriers (ILECs) or by Cellco Partnership and its affiliates. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack or wiring charges), taxes to tax-like surcharges, or other Governmental Charges will may not be waivedcomprised of more than 5% UNE-P based service. Inbound Voice Service Group ChargesShould Customer exceed this threshold, Company reserves the right to change the Local CLEC discount to 15% via an amendment. Payment Arrangements: Customer will pay all Company will waive Customer’s monthly recurring charges per Service Group for Inbound Voice Service using Dedicated Access Line and Business Line terminations(except disputed amounts) within 30 days of invoice date. Qualifying Condition: This local discount is only for customers who are located at the Company’s headquarters. PromotionsPromotion: The Customer is eligible for the following promotions promotion as set forth in the Guide:: Regional Checkbook – Monthly Option – 2 Years Initial Term: 24 months Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates the Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). Minimum Annual Volume Commitment (“AVC”): Customer agrees to pay Company no less than $12,000 in Total Service Charges in each twelve-month period during the Initial Term. As of the 2nd Amendment Effective Date, Customer’s AVC is $12,000 for the current contract year and any subsequent contract years.

Voice Services. In lieu of any other rates or and discounts, the Customer will receive a discount of 30% be charged fixed per-minute rates ranging from $0.0190 to $0.4000 for the following Voice Services: Domestic Voice Service: Domestic Outbound Voice Service, including Calling Card and Domestic Inbound Voice Service based on origination and termination type. International Outbound Voice Service, Including including International Calling Card: International Outbound Voice Service, including International Calling Card originating in the following locations: Canada, Germany, India, Netherlands and United Kingdom. International Toll Free Voice Service: International Toll Free Service terminating in the following location: Canada. Discounts: Voice Services: The Customer will receive discounts ranging from 10% to 25% for the following Voice Service: International Voice Services: Standard Guide Type 22 23 rates for US originating International Outbound Voice Service. Data Services, international Inbound Voice Service based on origination and termination type, excluding usage originating or terminating in the locations set forth in the Voice section of this Summary under “Rates and Charges.” Tariffed Usage: In lieu of any other rates or discountsTariffed usages charges and MRCs for Local and Long Distance Service Bundles, Customer will receive the following a discount equal to 20% for the following Data Services: Access: Standard Guide local loop charges for DS1 excluding EUCL charges, Operator Service Charges and DS3 Network Services Local Access ServicesDirectory Assistance. Classifications, Practices and Regulations: Underutilization and Termination with Liability: If, in any contract year during the Term, If Customer's Total Service Charges do not meet or exceed reach the AVCAVC in any Contract Year during the Initial Term, then Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement; and (b) an "Underutilization Charge" in an amount equal to 2550% of the difference between the AVC and unmet AVC. If Customer's Total Service Charges during that contract year. If do not reach the AVC in any monthly billing period during Contract Year because the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of the AVC then Agreement is terminated early by the Customer without Cause; or by Company for Cause, Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement, and (b) pay an amount “Early Termination Charge” equal to 2550% of the difference between 1/12 of the unmet AVC and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement); or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. CreditWaiver: Local Service – CLEC Credit Based on Local Usage: Customer will receive a credit equal to 67% multiplied times Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges, Operator Service Charges and Directory Assistance. The resulting dollar amount of the credit will be applied to Customer's Total Service Charges (plus equipment charges), excluding charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: The Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; Agreement except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/PTT / third party services (including International Access and the Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, Video and Net Conferencing, (xii) Voice Over over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xixvi) Services provided by the Company incumbent local exchange carriers (“ILECs”) or by Cellco Partnership and its affiliatesaffiliates d/b/a the Company Wireless. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack jack, or wiring charges), taxes to or tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group ChargesTerm: Company will waive Customer’s monthly recurring charges per Service Group for Inbound Voice Service using Dedicated Access Line and Business Line terminations. Qualifying Condition: This local discount 30 months Upon expiration of the Initial Term, the Agreement is only for customers who are located automatically extended (“Extended Term”) on a month to month basis unless either party provides written notice six months prior to the end of the Initial Term of its intention to not renew the Agreement at the Company’s headquartersconclusion of the Initial Term. Promotions: The Customer is eligible for Extended Term will continue until either party terminates it upon six months prior written notice. The terms of the following promotions as Agreement will continue to apply during any service-specific commitments set forth in a Service Attachment that extend beyond the Guide:Term. Minimum Annual Volume Commitment (“AVC”): $2,050,355.00 in Total Service Charges during each full twelve-month period after the Effective Date (“Contract Year”) and after the first two Contract Years, if the Term does not continue to reach a full Contract Year, a pro rata portion of the AVC for any period remaining in the Term that is less than twelve (12) months (“Partial Contract Year”), i.e., the pro rata portion of the AVC that will be required during any such Partial Contract Year shall equal one-twelfth of the AVC multiplied by the number of months in such Partial Contract Year.

Voice Services. In lieu of any other rates or discounts, the Customer will receive a discount of 30equal to 20% for the following Voice Services: International Outbound Voice Serviceno range Tariffed Usage: Tariffed usages charges and MRCs for Local and Long Distance Service Bundles, Including International Calling Card Service: Standard Guide Type 22 rates for US originating International Outbound Voice Serviceexcluding EUCL charges, Operator Service Charges and Directory Assistance. Data Services: In lieu of any other rates or discounts, the Customer will receive a 25% discount off of r the following a discount equal to 20% Data Service: Interstate Private Line Service: Standard VBS2 Guide monthly recurring charges for the following Data Servicescircuit types: Access: Standard Guide local loop charges for DS1 and DS3 Network Services Local Access Services*Customer certifies that any private line circuit will carry more than 10% interstate traffic. Classifications, Practices and Regulations: Underutilization and Termination with Liability: If, in any contract year Contract Year during the Term, Customer's Total Service Charges do not meet or exceed the AVC, then Customer shall pay: (a) all accrued but unpaid charges incurred under the this Agreement; and (b) an "Underutilization Charge" in an amount equal to 25% of the difference between the AVC and Customer's Total Service Charges during that contract yearContract Year. If in any monthly billing period during the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of the AVC then the Customer shall pay: (a) all accrued but unpaid charges incurred under the this Agreement, and (b) an amount equal to 25% of the difference between 1/12 of the AVC and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the this Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement)Cause; or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year Contract Year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. Credits: One Time Credit: Local Service – CLEC Credit Based on Local Usage: Customer will receive a $50,000 credit equal to 67% multiplied times Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges, Operator Service Charges and Directory Assistance. The resulting dollar amount of the credit will be applied to Customer's Total Service Charges (plus equipment charges), excluding charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive against the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Interstate Total Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, and Net Conferencing, (xii) Voice Over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xi) Services provided by Company incumbent local exchange carriers (ILECs) or by Cellco Partnership and its affiliates. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack or wiring charges), taxes to tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group Charges: Company will waive Customer’s monthly recurring charges per Service Group for Inbound Voice Service using Dedicated Access Line and Business Line terminations. Qualifying Condition: This local discount is only for customers who are located at the Company’s headquarters. Promotions: The Customer is eligible for the following promotions as set forth in the Guide:Charge.

Voice Services. In lieu of any other rates or and discounts, the Customer will receive a discount of 30% be charged fixed per-minute rates ranging from $0.0190 to $0.0365 for the following Voice Services: International Domestic Voice Service: Domestic Outbound Voice Service, Including International including Interstate Calling Card Service: Standard Guide Type 22 rates for US originating International Outbound Service and Domestic Inbound Voice Service. Data Services: In lieu of any other rates or discounts, Customer will receive the following a discount equal to 20% for the following Data Services: Access: Standard Guide local loop charges for DS1 Service based on origination and DS3 Network Services Local Access Servicestermination type. Classifications, Practices and Regulations: Underutilization and Termination with Liability: If, in any contract year during the Term, If Customer's Total Service Charges do not meet or exceed reach the AVCAVC in any Contract Year during the Initial Term, then Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement; and (b) an "Underutilization Charge" in an amount equal to 2550% of the difference between the AVC and unmet AVC. If Customer's Total Service Charges during that contract year. If do not reach the AVC in any monthly billing period Contract Year during the Extended TermInitial Term because the Agreement is terminated early by Customer without Cause; or by Company for Cause, the Customer’s Total Service Charges do not meet or exceed 1/12 of the AVC then the Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement, and (b) pay an amount “Early Termination Charge” equal to 2550% of the difference between 1/12 of the unmet AVC and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement); or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. Credits: One-Time Credit: Local Service – CLEC Credit Based on Local Usage: Customer will receive a credit three credits, each equal to 67% multiplied times $9,654, applied against Customer's designated Service Charges incurred for interstate and international services and any other services mutually agreeable by Company and Customer. OPTION NO 175763 (rev. Oct 11, Amendment 13) Initial Term: 36 months Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates the Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate the Agreement upon at least sixty (60) days prior written notice. Commencing on the 8th Amendment Effective Date, the Term will start anew and continue for a period of 36 months. Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates the Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate the Agreement upon at least sixty (60) days prior written notice. Minimum Annual Volume Commitment (“AVC”): Customer agrees to pay Company no less than the following in Total Service Charges: Contract Year 1: $200,000.00 Contract Year 2: $500,000.00 Contract Year 3: $500,000.00 Commencing on the 8th Amendment Effective Date and for the remainder of the Term, Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges, Operator Service Charges and Directory Assistance. The resulting dollar amount of the credit new AVC will be applied to Customer's $1,900,000 in Total Service Charges (plus equipment charges), excluding charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, and Net Conferencing, (xii) Voice Over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xi) Services provided by Company incumbent local exchange carriers (ILECs) or by Cellco Partnership and its affiliates. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack or wiring charges), taxes to tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group Charges: Company will waive Customer’s monthly recurring charges per Service Group a pro rata portion thereof for Inbound Voice Service using Dedicated Access Line and Business Line terminations. Qualifying Condition: This local discount is only for customers who are located at the Company’s headquarters. Promotions: The Customer is eligible for the following promotions as set forth in the Guide:any partial contract year.

Voice Services. In lieu of any other rates or discounts, the Customer will receive a discount of discounts ranging from 25% to 30% for the following Voice Services: International Outbound Voice Service, Including International Calling Card Service: Standard Guide Type 22 24 rates for US originating International Outbound Voice Service. Data Services: In lieu of any other rates or discounts, Customer will receive the following a discount equal to 20% for the following Data Services: AccessInternational Toll Free Voice Service: Standard Guide local loop charges VBS3 rates for DS1 and DS3 Network Services Local Access Services. Classifications, Practices and Regulations: Underutilization and Termination with Liability: If, in any contract year during the Term, Customer's Total International Toll Free Voice Service Charges do not meet or exceed the AVC, then Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement; and (b) an "Underutilization Charge" in an amount equal to 25% of the difference between the AVC and Customer's Total Service Charges during that contract year. If in any monthly billing period during the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of the AVC then the Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement, and (b) an amount equal to 25% of the difference between 1/12 of the AVC and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement); or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. Credit: Local Service – CLEC Credit Based on Local Tariffed Usage: Customer will receive a credit equal to 67% multiplied times Customer’s Tariffed usage usages charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment Bundles, excluding EUCL charges, Operator Service Charges and Directory Assistance. The resulting dollar amount Underutilization and Consequences of Termination: If, in any Contract Year, Customer's Contributing Charges are less than the AVC, then Customer shall pay: (1) all accrued but unpaid charges incurred by Customer; and (2) an underutilization charge (which Customer hereby agrees is reasonable) equal to 50% of the credit will be applied to difference between Customer's Total Contributing Charges during such Contract Year and the AVC. If Customer terminates these Global Terms or a Service Charges other than for Cause, or Company terminates these Global Terms or a Service for Cause, Customer will pay Company the following with respect to all Services affected by the termination, which Customer acknowledges are liquidated damages reflecting a reasonable measure of actual damages and not a penalty: (plus equipment chargesa) all accrued but unpaid charges incurred through the date of such termination; (b) a pro rata portion of credits and waivers received by Customer hereunder (excluding credits to compensate for service failures), excluding without setoff or deduction (except credits for service failures); foreign tax credits, if any; and any other credits or waivers explicitly Excluded elsewhere)]; (c) any termination charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – costs or expenses incurred by Company for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States cancellation of the U.S. provided under this Agreement; except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/local access circuits or related services or equipment and other third party services in connection with the affected Service(s); and (including International Access d) an Early Termination Charge calculated in accordance with the sub-clauses entitled “Early Termination Charge for EALC Services” and Company International“Early Termination Charges for Services included within Contributing Charges”. Early Termination Charges for Services included within Contributing Charges: For Services included within Contributing Charges, the Early Termination Charge applies only if all the Services included within Contributing Charges are terminated. That Early Termination Charge shall be equal to 50% of the remaining aggregate of the AVC (s) (and a pro rata portion for any partial Contract Year), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, and Net Conferencing, (xii) Voice Over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications plus any amounts due under the applicable Service Priority, and (xi) Services provided by Company incumbent local exchange carriers (ILECs) Attachment or by Cellco Partnership and its affiliates. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges Service Order for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack or wiring charges), taxes to tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice termination of a Service Group Charges: Company will waive Customer’s monthly recurring charges per before the end of the Service Group for Inbound Voice Service using Dedicated Access Line and Business Line terminations. Qualifying Condition: This local discount is only for customers who are located at the Company’s headquarters. Promotions: The Customer is eligible for the following promotions as set forth in the Guide:Commitment.

Voice Services. In lieu of any other rates or discounts, the Customer will receive a discount of 30equal to 25% for the following Voice Services: International Outbound Voice ServiceTariffed Usage: Tariffed usages charges and MRCs for Local and Long Distance Service Bundles, Including International Calling Card Service: Standard Guide Type 22 rates for US originating International Outbound Voice Service. Data Services: In lieu of any other rates or discountsexcluding EUCL charges, Customer will receive the following a discount equal to 20% for the following Data Services: Access: Standard Guide local loop charges for DS1 Operator Service Charges and DS3 Network Services Local Access ServicesDirectory Assistance. Classifications, Practices and Regulations: Underutilization and Termination with Liability: If, in any contract year during the Term, Customer's Total Service Charges do not meet or exceed the AVC, then Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement; and (b) an "Underutilization Charge" in an amount equal to 25% of the difference between the AVC and Customer's Total Service Charges during that contract year. If in any monthly billing period during the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of the AVC then the Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement, and (b) an amount equal to 25% of the difference between 1/12 of the AVC and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement); or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. CreditOPTION NO. 196817, Amendment 1 Initial Term: Local Service – CLEC Credit Based 12 months Upon expiration of the Term, the Agreement will be automatically extended on Local Usagea month-to-month basis unless either party terminates the Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate the Agreement upon at least sixty (60) days prior written notice. Full Extended Term: Customer will receive has the option to extend the Term for a credit equal to 67% multiplied times Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL chargesperiod of 12, Operator Service Charges and Directory Assistance. The resulting dollar amount of the credit will be applied to Customer's Total Service Charges (plus equipment charges)24, excluding charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination 36 months by signing an addendum (“ACMigration Promotion Addendum”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive to the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, and Net Conferencing, (xii) Voice Over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xi) Services provided by Company incumbent local exchange carriers (ILECs) or by Cellco Partnership and its affiliates. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack or wiring charges), taxes to tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group Charges: Company will waive Customer’s monthly recurring charges per Service Group for Inbound Voice Service using Dedicated Access Line and Business Line terminations. Qualifying Condition: This local discount is only for customers who are located at the Company’s headquarters. Promotions: The Customer is eligible for the following promotions as set forth in the Guide:.

Voice Services. In lieu of any other rates or discounts, the The Customer will receive a discount the following range of 30discounts 6% to 10% for the following Voice Services: Interstate Outbound and Inbound Long Distance and Calling Card Usage: Standard Guide VBS2 Interstate Outbound and Inbound Long Distances and Calling Card Usage Service. International Outbound Voice ServiceOutbound, Including International Inbound (Toll Free) and Calling Card Service: Standard Guide Type 22 rates VBS2 International Outbound, Inbound (Toll Free) and Calling Card service. Audio Conferencing and Net Conferencing Services: The Customer will receive a 20% discount for US originating International Outbound Voice Service. the following Audio Conferencing Services: Audio Conferencing and Net Conferencing: Standard Guide VBS2 Audio Conferencing and Net Conferencing Services except for any charges for Operator Hosting (without limitation) and Seat-Based pricing Data Services: In lieu of any other rates or discounts, The Customer will receive the following a discount equal range of discounts 8% to 2035% for the following Data Services: Access: Standard Guide local loop VBS2 monthly recurring charges for DS1 and DS3 Network Services Local Access Services. Classifications, Practices and RegulationsPrivate Line Service: Underutilization and Termination with Liability: Standard Guide VBS2 Domestic Private Line (IXC) Services. If, in any contract year Contract Year during the Initial Term, Customer's Total Service Charges do not meet or exceed the AVC, then Customer shall pay, upon receipt of written notice thereof: (a) all accrued but unpaid charges incurred under the this Agreement; and (b) an "Underutilization Charge" in an amount equal to 25% of the difference between the AVC and Customer's Total Service Charges during that contract yearContract Year. If If, in any monthly billing period during the Extended Term, the Customer’s 's Total Service Charges do not meet or exceed 1/12 of the AVC then the Customer shall pay: (a) all accrued but unpaid usage and other charges incurred under the this Agreement, and (b) an amount "Underutilization Charge" equal to 25% of the difference between 1/12 of the AVC and the Customer’s 's Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement); or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. Credit: Local Service – CLEC Credit Based on Local Usage: Customer will receive a credit equal to 67% multiplied times Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges, Operator Service Charges and Directory Assistance. The resulting dollar amount of the credit will be applied to Customer's Total Service Charges (plus equipment charges), excluding charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, and Net Conferencing, (xii) Voice Over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xi) Services provided by Company incumbent local exchange carriers (ILECs) or by Cellco Partnership and its affiliates. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack or wiring charges), taxes to tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group Charges: Company will waive Customer’s monthly recurring charges per Service Group for Inbound Voice Service using Dedicated Access Line and Business Line terminations. Qualifying Condition: This local discount is only for customers who are located at the Company’s headquarters. Promotions: The Customer is eligible for the following promotions as set forth in the Guide:.

Voice Services. In lieu of any other rates or discounts, the Customer will receive a discount of 30% for the following Voice Services: International Outbound Toll Free Voice Service, Including International Calling Card Service: Standard VBS3 Guide Type 22 rates for US International Toll Free Voice Service based on origination and termination type, excluding usage originating International Outbound or terminating in the locations set forth in the Voice Service. section of this Summary under “Rates and Charges.” Data Services: In lieu of any other rates or discounts, the Customer will receive the following a discount equal discounts ranging from 5% to 2015% for the following Data Services: Access: Standard 3-Year Guide rates for Type 1 and Type 3 Converged Ethernet Access Service. Standard VBS3 Guide local loop charges for DS1 and DS3 Network Services Local Access Services. Circuit Term: The Customer must commit to pay the applicable circuit monthly recurring charge for any Network Services Local Access Service circuit of DS3 or larger for a minimum of 12 months, which will begin at the circuit install date and is independent from the Term of the Agreement. Ethernet Service: Standard VBS3 Guide monthly recurring charges for EPL–Metro and EPL-National Services. Classifications, Practices and Regulations: Underutilization and Termination with Liability: If, in any contract year during the Term, If Customer's Total Service Charges do not meet or exceed reach the AVCAVC in any Contract Year during the Initial Term, then Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement; and (b) an "Underutilization Charge" in an amount equal to 2550% of the difference between the AVC and unmet AVC. If Customer's Total Service Charges during that contract year. If do not reach the AVC in any monthly billing period during Contract Year because the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of the AVC then Agreement is terminated early by the Customer without Cause; or by Company for Cause, Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement, and (b) pay an amount “Early Termination Charge” equal to 2550% of the difference between 1/12 of the unmet AVC and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement); or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. Credit: Local Service – CLEC Credit Based on Local UsageOne Time Credit: Customer will receive a one-time credit equal to 67% multiplied times Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges$20,000.00, Operator Service Charges and Directory Assistance. The resulting dollar amount of the credit will to be applied to Customer's Total Service Charges (plus equipment charges), excluding charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive against the Customer’s monthly recurring Access Coordination designated Service Charges incurred for Interstate and Central Office Connection for Dedicated Access ServiceInternational Services and any other Services mutually agreeable by Company and Customer. Network Service Local Access Services AC/COC ChargesWaiver: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: The Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; Agreement except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/PTT / third party services (including International Access and the Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, Video and Net Conferencing, (xii) Voice Over over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xixvi) Services provided by the Company incumbent local exchange carriers (“ILECs”) or by Cellco Partnership and its affiliatesaffiliates d/b/a the Company Wireless. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack jack, or wiring charges), taxes to or tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group ChargesPayment Arrangements: Company will waive Customer’s monthly recurring charges per Service Group for Inbound Voice Service using Dedicated Access Line and Business Line terminations. Qualifying Condition: This local discount is only for customers who are located at the Company’s headquarters. Promotions: The Customer is eligible for the following promotions Except as otherwise set forth in a Service Attachment, ▇▇▇▇▇▇▇▇ agrees to pay all the Guide:Company charges (except Disputed amounts) within thirty (30) days of Customer’s receipt of the invoice (the “Payment Due Date”). Customer will pay a late payment charge equal to the lesser of: (a) 1.5% per month, (b) the amount indicated in a Service Attachment, or (c) the maximum amount allowed by applicable law on all Past due amounts that remain unpaid more than 15 days beyond the Payment Due Date. A “Disputed” amount is one for which Customer has given Company written notice, adequately supported by bona fide explanation and documentation. Any invoiced amount not Disputed within 6 months of the invoice date is deemed to be correct and binding on Customer. OPTION NO. 57414901 Initial Term: 36 months Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates the Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate the Agreement upon at least sixty (60) days prior written notice. Annual Volume Commitment (“AVC”): $12,000.00 in Total Service Charges (“AVC”) during each contract year of the Term. Commencing on the 1st Amendment Effective Date and for the remainder of the Term, Customer’s new AVC will be $36,000.00 in Total Service Charges, or a pro rata portion thereof for any partial contract year.

Voice Services. In lieu of any other rates or discounts, the Customer will receive a discount of 30equal to 20% for the following Voice Services: Service(s): International Outbound Voice Service, Including International Calling Card Service: Standard VBS2 Guide Type 22 21 rates for US originating International Outbound Voice Service. Data Services: In lieu of any other rates or discounts, Customer will receive the following a discount equal to 20% for the following Data Services: AccessInternational Toll Free Voice Service: Standard VBS2 Guide local loop charges rates for DS1 and DS3 Network Services Local Access ServicesInternational Toll Free Voice Service. Classifications, Practices and Regulations: Underutilization and Termination with Liability: If, in any contract year during the Term, If Customer's Total Service Charges do not meet or exceed reach the AVC, then in any Contract Year during the Initial Term; Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement; and (b) pay an "“Underutilization Charge" in an amount ” equal to 2550% of the difference between the AVC and Customer's Total Service Charges during that contract yearunmet AVC. If in any monthly billing period during the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of reach the AVC then in any Contract Year because the Agreement is terminated early by Customer without Cause or by the Company with Cause, Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement, and (b) pay an amount “Early Termination Charge” equal to 2550% of the difference between 1/12 of the unmet AVC and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement); or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. Credit: Local Service – CLEC Credit Based on Local Usage: Customer will receive a credit equal to 67% multiplied times Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges, Operator Service Charges and Directory Assistance. The resulting dollar amount of the credit will be applied to Customer's Total Service Charges (plus equipment charges), excluding charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation Implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; Agreement except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/PTT / third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, Video and Net Conferencing, (xii) Voice Over over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xixvi) Services provided by Company incumbent local exchange carriers (“ILECs”) or by Cellco Partnership and its affiliatesaffiliates d/b/a Company Wireless. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack jack, or wiring charges), taxes to or tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group ChargesAccess: The Company will waive the Customer’s monthly recurring charges per Service Group for Inbound Voice Service using Dedicated Access Line Coordination and Business Line terminationsCentral Office Connection Charges. Qualifying ConditionPayment Arrangements: This local discount is only for customers who are located at the Company’s headquarters. Promotions: The Customer is eligible for the following promotions Except as otherwise set forth in a Service Attachment, ▇▇▇▇▇▇▇▇ agrees to pay all Company charges (except Disputed amounts, as defined below) within thirty (30) days of invoice date. Payments must be made at the Guide:address designated on the invoice or other such place as Company may designate. Amounts not paid or Disputed on or before thirty (30) days from Customer’s receipt of the invoice shall be considered past due, and Customer agrees to pay a late payment charge equal to the lesser of: (a) one percent (1.5%) per month, or (b) the amount indicated in a Service Attachment, or (c) the maximum amount allowed by applicable law, as applied against the past due amounts.

Voice Services. In lieu of any other rates or discounts, the Customer will receive a discount of 30discounts ranging from 15% to 40% for the following Voice Services: Global Card Access: Standard Guide per-minute rates. Customer will pay the surcharges set forth in the Guide. International Outbound Voice Service, Including International Calling Card Switched Data Service: Standard VBSII Guide Type 22 rates for US originating U.S.-originating International Outbound Voice Switched Digital Service. International Inbound Switched Data Service: Standard VBSII Guide rates for terminating International Inbound Switched Digital Service. Data Services: In lieu of any other rates or discounts, the Customer will receive the following a discount equal discounts ranging from 20% to 2030% for the following Data Services: Access: Standard VBSIII Guide local loop charges for DS1 DS-0 and DS3 Network Services Local DS-3 Access ServicesService. Private Line: Standard VBSIII Guide monthly recurring charges for U.S. Private Line Service. Access is not eligible for this circuit and is additional. Customer certifies that each private line circuit will carry more than 10% interstate traffic. Classifications, Practices and Regulations: AVC Underutilization and Termination with LiabilityCharges: If, in any contract year Contract Year during the Initial Term, Customer's ’s Total Service Charges do not meet or exceed the AVC, then Customer shall pay: (a) all accrued but unpaid charges incurred under the this Agreement; and (b) an "“Underutilization Charge" ” in an amount equal to 25% of the difference between the AVC and the Customer's ’s Total Service Charges during that contract yearContract Year. If in any monthly billing period during the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of the AVC Extended Term Minimum then the Customer shall pay: (a) all accrued but unpaid usage and other charges incurred under the this Agreement, and (b) an amount “Underutilization Charge” equal to 25% of the difference between 1/12 of the AVC Extended Term Minimum and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement); or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. Credit: Local Service – CLEC Credit Based on Local Usage: Customer will receive a credit equal to 67% multiplied times Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges, Operator Service Charges and Directory Assistance. The resulting dollar amount of the credit will be applied to Customer's Total Service Charges (plus equipment charges), excluding charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, and Net Conferencing, (xii) Voice Over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xi) Services provided by Company incumbent local exchange carriers (ILECs) or by Cellco Partnership and its affiliates. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack or wiring charges), taxes to tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group Charges: Company will waive Customer’s monthly recurring charges per Service Group for Inbound Voice Service using Dedicated Access Line and Business Line terminations. Qualifying Condition: This local discount is only for customers who are located at the Company’s headquarters. Promotions: The Customer is eligible for the following promotions as set forth in the Guide:.

Voice Services. In lieu of any other rates or and discounts, the Customer will receive a discount of 30% pay fixed per-minute rates ranging from $0.0200 to $0.0390 for the following Voice Services: International Domestic Voice Service: Domestic Outbound Voice Service, Including International including Calling Card Service: Standard Guide Type 22 rates for US originating International Outbound and Domestic Inbound Voice Service. Data Services: In lieu of any other rates or discounts, Customer will receive the following a discount equal to 20% for the following Data Services: Access: Standard Guide local loop charges for DS1 Service based on origination and DS3 Network Services Local Access Servicestermination type. Classifications, Practices and Regulations: Underutilization and Termination with Liability: If, in any contract year during the Term, If Customer's Total Service Charges do not meet or exceed reach the AVC, then in any Contract Year during the Initial Term, Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement; and (b) pay an "“Underutilization Charge" in an amount ” equal to 2550% of the difference between the AVC and Customer's Total Service Charges during that contract yearunmet AVC. If in any monthly billing period during the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of reach the AVC then in any Contract Year because the Agreement is terminated early by Customer without Cause or by the Company with Cause, Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement, and (b) pay an amount “Early Termination Charge” equal to 2550% of the difference between 1/12 of the unmet AVC and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement); or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. CreditPayment Arrangements: Local Except as otherwise set forth in a Service – CLEC Credit Based Attachment, ▇▇▇▇▇▇▇▇ agrees to pay all Company charges (except Disputed amounts, as defined below) within thirty (30) days of invoice date. Payments must be made at the address designated on Local Usage: the invoice or other such place as Company may designate. Amounts not paid or Disputed on or before thirty (30) days from Customer’s receipt of the invoice shall be considered past due, and Customer will receive agrees to pay a credit late payment charge equal to 67% multiplied times Customer’s Tariffed usage charges the lesser of: (a) one percent (1.5%) per month, or (b) the amount indicated in a Service Attachment, or (c) the maximum amount allowed by applicable law, as applied against the past due amounts. OPTION NO: 55870001 (rev. July. 08, Amendment 2) Initial Term: 12 months Commencing on the 1st Amendment Effective Date, the Term will start anew and MRCs continue for Local Service a period of 24 months. Commencing on the 2nd Amendment Effective Date, the Term will start anew and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges, Operator Service Charges and Directory Assistancecontinue for a period of 36 months. The resulting dollar amount Upon expiration of the credit Term, the Agreement will be applied automatically extended on a month-to-month basis unless either party terminates this Agreement upon at least sixty (60) days written notice prior to Customer's the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate this Agreement upon at least sixty (60) days prior written notice. Minimum Annual Volume Commitment (“AVC”): $120,000 in Total Service Charges (plus equipment charges)“AVC”) during each contract year of the Term Commencing on the 1st Amendment Effective Date and for the remainder of the Term, excluding charges for intrastate telecommunications service. This credit Customer’s AVC will be reflected $300,000 in Total Service Charges, or a pro rata portion thereof for any partial contract year. Commencing on the 2nd Amendment Effective Date and for the remainder of the Term, Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, AVC will be $500,000 in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, and Net Conferencing, (xii) Voice Over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xi) Services provided by Company incumbent local exchange carriers (ILECs) or by Cellco Partnership and its affiliates. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack or wiring charges), taxes to tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group Charges: Company will waive Customer’s monthly recurring charges per Service Group a pro rata portion thereof for Inbound Voice Service using Dedicated Access Line and Business Line terminations. Qualifying Condition: This local discount is only for customers who are located at the Company’s headquarters. Promotions: The Customer is eligible for the following promotions as set forth in the Guide:any partial contract year.

Voice Services. In lieu of any other rates or and discounts, the Customer will receive a discount of 30% be charged fixed per-minute rates ranging from $0.0220 to $0.0300 for the following Voice Services: International Domestic Voice Service: Domestic Outbound Voice Service, Including International including Calling Card Service: Standard Guide Type 22 rates for US originating International Outbound and Domestic Inbound Voice ServiceService based on origination and termination type. Data Services: Access: In lieu of any other rates or and discounts, the Customer will receive the following pay a discount equal to 20% for the following Data Services: Access: Standard Guide local loop charges fixed monthly recurring charge of $150.00 for DS1 and DS3 TDM-based Network Services Local Access ServicesService at 1 CLLI code mutually agreed upon by the Customer and the Company. Classifications, Practices and Regulations: Underutilization and Termination with Liability: If, in any contract year during the Term, If Customer's Total Service Charges do not meet or exceed reach the AVCAVC in any Contract Year during the Initial Term, then Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement; and (b) an "Underutilization Charge" in an amount equal to 2550% of the difference between the AVC and unmet AVC. If Customer's Total Service Charges during that contract year. If do not reach the AVC in any monthly billing period during Contract Year because the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of the AVC then Agreement is terminated early by the Customer without Cause; or by Company for Cause, Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement, and (b) pay an amount “Early Termination Charge” equal to 2550% of the difference between 1/12 of the unmet AVC and the Customer’s Total Service Charges during such monthly billing period. If (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement); or (b) the Company terminates the Agreement for Cause then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year remaining in the term, plus (iii) a pro rata portion of any and all credits received by Customer. Credit: Local Service – CLEC Credit Based on Local Usage: Customer will receive a credit equal to 67% multiplied times Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges, Operator Service Charges and Directory Assistance. The resulting dollar amount of the credit will be applied to Customer's Total Service Charges (plus equipment charges), excluding charges for intrastate telecommunications service. This credit will be reflected on Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States of the U.S. provided under this Agreement; except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, and Net Conferencing, (xii) Voice Over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Toll Free Service Priority, and (xi) Services provided by Company incumbent local exchange carriers (ILECs) or by Cellco Partnership and its affiliates. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack or wiring charges), taxes to tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group ChargesWaiver: Company will waive Customer’s monthly recurring charge for Switched Toll Free Service (CBL) and Dedicated Toll Free Service (DAL). Payment Arrangements: Except as otherwise set forth in a Service Attachment, ▇▇▇▇▇▇▇▇ agrees to pay all the Company charges per Service Group for Inbound Voice Service using Dedicated Access Line and Business Line terminations(except Disputed amounts, as defined below) within thirty (30) days of Customer’s receipt of the invoice “Receipt of Invoice” means 10 days after Invoice date. Qualifying Condition: This local discount is only for customers who are located Payments must be made at the Companyaddress designated on the invoice or other such place as the Company may designate. Amounts not paid or Disputed on or before thirty (30) days from Customer’s headquartersreceipt of the invoice shall be considered past due, and Customer agrees to pay a late payment charge equal to the lesser of: (a) one-half percent (1.5%) per month, or (b) the amount indicated in a Service Attachment, or (c) the maximum amount allowed by applicable law, as applied against the past due amounts. PromotionsInitial Term: 36 months Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates the Agreement upon at least thirty (30) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate the Agreement upon at least thirty (30) days prior written notice. Term Volume Requirement: The Customer is eligible for agrees to pay the following promotions as set forth Company no less than $850,000.00 in Total Service Charges during the Guide:Term.

Voice Services. In lieu of any other rates or and discounts, the Customer will receive a discount of 30% be charged fixed per-minute rates ranging from $0.0200 to $0.0960 for the following Voice Services: Domestic Voice Service: Domestic Outbound Voice Service, including Calling Card and Domestic Inbound Voice Service based on origination and termination type. International Outbound Voice Service, Including including International Calling Card ServiceCard: Standard Guide Type 22 rates for US originating International Outbound Voice Service, including International Calling Card originating in the following location: Canada. International Toll Free Voice Service: International Toll Free Service terminating in the following location: Canada. Data Services: Access: In lieu of any other rates or and discounts, the Customer will receive the following pay a discount equal to 20% for the following Data Services: Access: Standard Guide local loop charges fixed monthly recurring charge of $150.00 for DS1 and DS3 TDM-based Network Services Local Access ServicesService at 1 CLLI code mutually agreed upon by the Customer and the Company. Classifications, Practices and Regulations: Underutilization and Termination with Liability: If, in any contract year during the Term, If Customer's Total Service Charges do not meet or exceed reach the AVCAVC in any Contract Year during the Initial Term, then Customer shall pay: pay (a) all accrued but unpaid charges incurred under the this Agreement; and (b) an "Underutilization Charge" in an amount equal to 25% of the difference between the AVC and Customer's Total Service Charges during that contract year. If in any monthly billing period during the Extended Term, the Customer’s Total Service Charges do not meet or exceed 1/12 of the AVC then the Customer shall pay: (a) all accrued but unpaid charges incurred under the Agreement, and (b) an amount equal to 25% of the difference between 1/12 of the AVC and the Customer’s Total Service Charges during such monthly billing periodthe Contract Year. If If: (a) the Customer terminates the Agreement before the end of the Term for reasons other than Cause (as defined in the Agreement)Cause; or (b) the Company terminates the Agreement for Cause pursuant to the Section entitled “Termination”, then the Customer will pay, within 30 days after such termination: (i) all accrued but unpaid charges incurred through the date off of such termination, plus (ii) an amount equal to 25% of the unsatisfied AVC remaining during the year of the termination, and for each subsequent contract year Contract Year remaining in the termTerm, plus (iii) a pro rata portion of any and all credits received by Customer. CreditOPTION NO. 56747502 Initial Term: Local Service – CLEC Credit Based 12 months Commencing on Local Usage: Customer the 1st Amendment Effective Date, the Term will receive start anew and continue for a credit equal to 67% multiplied times Customer’s Tariffed usage charges and MRCs for Local Service and Local and Long Distance Service Bundles under this Service Attachment excluding EUCL charges, Operator Service Charges and Directory Assistanceperiod of 36 months. The resulting dollar amount Upon expiration of the credit Term, the Agreement will be applied automatically extended on a month-to-month basis unless either party terminates the Agreement upon at least thirty (30) days written notice prior to Customer's the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate the Agreement upon at least thirty (30) days prior written notice. Annual Volume Commitment (“AVC”): $3,000.00 in Total Service Charges (plus equipment charges)“AVC”) during each contract year of the Term. Commencing on the 1st Amendment Effective Date and for the remainder of the Term, excluding charges for intrastate telecommunications service. This credit Customer’s new AVC will be reflected on $72,000.00 in Total Service Charges, or a pro rata portion thereof for any partial contract year. During each monthly billing period of the Extended Term, Customer’s invoice, adjustment memo or other billing document within two billing cycles after the billing cycle on which it is based. Notwithstanding the foregoing, in no event may the amount of such credit exceed Customer's Total Service Charges (plus equipment charges) – excluding charges for intrastate telecommunications service – for the monthly billing period in which that credit is to be applied. Waivers: Access: Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection for Dedicated Access Service. Network Service Local Access Services AC/COC Charges: Company will waive the applicable Access Coordination (“AC”) and Central Office Connection (“COC”) charges for Network Access Local Access Services. Network Access Service Non-Recurring Charges: Company will waive the non-recurring charges associated with DS1 and DS3 Network Services Local Access Services. Installation Waiver: Company will waive the one-time installation charges associated with the implementation of Services within the 48 contiguous States must equal or exceed 1/12th of the U.S. provided under this Agreement; except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Enhanced Call Routing, (x) Local Disaster Recovery, (xi) Audio, Video, and Net Conferencing, (xii) Voice Over IP Services, (xiii) Security Services, (xiv) Non-Listing/Non-Published Service, (xv) Telecommunications Service Priority, and (xi) Services provided by Company incumbent local exchange carriers (ILECs) or by Cellco Partnership and its affiliates. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack or wiring charges), taxes to tax-like surcharges, or other Governmental Charges will not be waived. Inbound Voice Service Group Charges: Company will waive Customer’s monthly recurring charges per Service Group for Inbound Voice Service using Dedicated Access Line and Business Line terminations. Qualifying Condition: This local discount is only for customers who are located at the Company’s headquarters. Promotions: The Customer is eligible for the following promotions as set forth in the Guide:AVC.