Virtual agents Clause Samples

The 'Virtual agents' clause defines the use and governance of automated digital representatives, such as chatbots or AI-driven assistants, within the context of an agreement. It typically outlines the scope of tasks these agents are authorized to perform, such as handling customer inquiries, processing transactions, or providing information, and may specify requirements for transparency, data security, or user consent. This clause ensures that both parties understand the role and limitations of virtual agents, helping to allocate responsibility and mitigate risks associated with automated interactions.