Common use of User Relations Clause in Contracts

User Relations. 16.1 The Contracting Authority will support the Private party in authorising and enforcing User Charges as per Schedule 3. If the Subsidiary legislations are not revised by the Contracting Authority as per, and if the User Charges are not enforced, then the shortfall would be paid by the Contracting Authority. 16.2 All User Charges collected shall be immediately deposited in the Revenue Collection Account. 16.3 The Private party shall implement their responsibilities set out in the Project's Community Engagement Plan, inclusive of operation or a grievance redress mechanism that will record all complaints/accidents/incidents as reported by Users. The Contracting Authority shall review the database of complaints and incidents lodged monitor the resolution of accidents, and report on the resolution in accordance with the Project's Community Engagement Plan.

User Relations. ‌ 16.1 The Contracting Implementing Authority will support the Private party Operator in authorising and enforcing User Charges as per Schedule 3. If the Subsidiary legislations by-laws or policy or guidelines are not revised by the Contracting Implementing Authority as per, and if the User Charges are not enforced, then the shortfall would be paid by the Contracting Implementing Authority. 16.2 All User Charges collected shall will be immediately deposited in the Revenue Collection Account. 16.3 The Private party Operator shall implement their responsibilities set out in the Project's Community Engagement Plancommunity engagement plan, inclusive of operation or a grievance redress mechanism that will record all complaints/accidents/complaints or accidents or incidents as reported by Users. The Contracting Implementing Authority shall review the database of complaints and incidents lodged monitor the resolution of accidents, and report on the resolution in accordance with the Project's Community Engagement community engagement Plan.. REPORTING‌