Transportation Needs. The Contractor shall: a. Verify that the client needs transportation services through use of an “electronic template” (database script) which guides the process as an integral part of receiving a call from the client. The Contractor shall submit a copy of the electronic template or database script to the DSHS Transportation Program Manager, or designee, within 10 working days of contract execution. The transportation needs test shall include at a minimum: (1) Verification from the requesting client that they have no other available means of transportation to/from healthcare services. (2) Verification that the transportation is not covered by other programs or funding. (3) Verification that the healthcare services to be provided during the appointment are covered by the client’s benefit services package. (4) Verification that the requested transportation is to/from a local provider of covered services unless otherwise exempted or dictated by DSHS’s rules or policy. (5) Verification that the transportation that may be authorized is provided to and from a service destination identified and covered by DSHS/MPA. Contractors shall receive technical assistance on specific programs and covered services.
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