TRANSACTION HANDLING. The Merchant shall: (a) enter into Transactions only in Indian Rupees unless otherwise permitted by Worldline in writing; (b) collect the day’s Transaction paper roll/ sales invoices for accounting purposes; (c) preserve copies of Charge slips, Transaction paper rolls and sales invoices for a minimum period of one year and provide the same to Worldline and the Facility Providers within 3 business days from the date of such request for such information and in case of failure to do so, refund the Transaction Amount to Worldline ; (d) provide in such form and manner as may be required by Worldline and the Facility Providers from time to time, information and related documentation in respect of Transactions; (e) while presenting any Transaction information, certify to Worldline that (i) all statements of facts contained therein are true and complete in all respects, (ii) Merchant has supplied good(s) or services to which the Transaction information relates and to the value stated therein and at a price not greater or not less favorable than the same price and terms at and on which such goods or services are supplied by Merchant for cash, (iii) the Transaction information pertaining to each sale has been supplied only once, and (iv) that the sale of such goods or services are not unlawful or prohibited; (f) on M PoS (Mobile Pos) the Merchant’s whose mobile device is not compatible for capturing signatures shall be given manual charge slips and the same shall be used by the Merchant for taking card member’s signature at the time of card swipe, further signed chargeslip is required to be kept with Merchant according to Visa/ MasterCard guidelines and shall be mandatory presented to Worldline as and when is required by respective associations (Visa & MasterCard) for investigation purpose in case of future chargeback retrieval request. (g) The Merchant will be solely responsible and accountable for reasonable and prudent care in handling the Equipment, storing the paper rolls and Charge slips; (h) It is the sole discretion of Worldline to install or remove the EDC machine/terminal or/and other Equipments from the Premises and on the exercise of discretion by the Worldline , Merchant shall return the EDC machine/terminal or/and other Equipments to Worldline as the case may be; (i) In case of the presentment of a Card shown as stolen/captured/pickup card by the Issuer, ▇▇▇▇▇▇▇▇ will be responsible and accountable to inform Worldline regarding the recovery or pickup of the Card and shall submit the stolen Card to Worldline at the earliest; (j) Merchant will be responsible and accountable for proper and prudent maintenance of authorization letters/required necessary documents with regard to [mail order] transactions (Card not present environment) and shall furnish these documentations to Worldline, whenever required by Worldline; (k) To the best of the knowledge of the Merchant, no other charge slip has been or will be issued or presented in respect of the same transaction. (l) The Merchant shall capture only the transactions done in its establishment in the Equipment deployed. On no account, shall the Merchant offer to capture the Transaction done on other establishments. (m) The Merchant shall follow the procedure, for accepting the Transaction through Other Payment Instrument, as communicated by Worldline from time to time. (n) The Merchant in handling transaction(s) via the Equipment must ensure that the extraction of data from the Valid Card or the Other Payment Instrument must be in the manner specified by Worldline (this may vary from time to time but Worldline will give prior notice of variation to the Merchant (o) The Merchant understands and acknowledges that the Facility Providers reserve the right to impose limits on the number of transactions undertaken using a particular Valid Mode and the value of a single transaction during any time period, and reserves the right to refuse to make payments to the Merchant in respect of Transactions exceeding such limit. Worldline also reserves the right to fix a daily merchant limit (i.e. the amount beyond which the Valid Mode cannot be accepted in a day on the Equipment or such other limits as may be specified by Worldline from time to time.
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Sources: General Terms and Conditions for Electronic Payments
TRANSACTION HANDLING. The Merchant shall:
(a) enter into Transactions only in Indian Rupees unless otherwise permitted by Worldline in writing;
(b) collect the day’s Transaction paper roll/ sales invoices for accounting purposes;
(c) preserve copies of Charge slips, Transaction paper rolls and sales invoices for a minimum period of one year and provide the same to Worldline and the Facility Providers within 3 business days from the date of such request for such information and in case of failure to do so, refund the Transaction Amount to Worldline ;Worldline
(d) provide in such form and manner as may be required by Worldline and the Facility Providers from time to time, information and related documentation in respect of Transactions;
(e) while presenting any Transaction information, certify to Worldline that (i) all statements of facts contained therein are true and complete in all respects, (ii) Merchant has supplied good(s) or services to which the Transaction information relates and to the value stated therein and at a price not greater or not less favorable than the same price and terms at and on which such goods or services are supplied by Merchant for cash, (iii) the Transaction information pertaining to each sale has been supplied only once, and (iv) that the sale of such goods or services are not unlawful or prohibited;
(f) on Mobile point of sale (M PoS (Mobile PosPoS) the Merchant’s whose mobile device is not compatible for capturing signatures shall be given manual charge slips and the same shall be used by the Merchant for taking card member’s signature at the time of card swipe, further signed chargeslip is required to be kept with Merchant according to Visa/ MasterCard guidelines and shall be mandatory presented to Worldline as Worldlineas and when is required by respective associations (Visa & MasterCard) for investigation purpose in case of future chargeback retrieval request.
(g) The Merchant will be solely responsible and accountable for reasonable and prudent care in handling the Equipment, storing the paper rolls and Charge slips;
(h) It is the sole discretion of Worldline to install or remove the EDC machine/terminal or/and other Equipments from the Premises and on the exercise of discretion by the Worldline , Merchant shall return the EDC machine/terminal or/and other Equipments to Worldline as the case may be;
(i) In case of the presentment of a Card shown as stolen/captured/pickup card by the Issuer, ▇▇▇▇▇▇▇▇ will be responsible and accountable to inform Worldline regarding the recovery or pickup of the Card and shall submit the stolen Card to Worldline at the earliest;
(j) Merchant will be responsible and accountable for proper and prudent maintenance of authorization letters/required necessary documents with regard to [mail order] transactions (Card not present environment) and shall furnish these documentations to Worldline, whenever required by Worldline;
(k) To the best of the knowledge of the Merchant, no other charge slip has been or will be issued or presented in respect of the same transaction.
(l) The Merchant shall capture only the transactions done in its establishment in the Equipment deployed. On no account, shall the Merchant offer to capture the Transaction done on other establishments.
(m) The Merchant shall follow the procedure, for accepting the Transaction through Other Payment Instrument, as communicated by Worldline from time to time.
(n) The Merchant in handling transaction(s) via the Equipment must ensure that the extraction of data from the Valid Card or the Other Payment Instrument must be in the manner specified by Worldline (this may vary from time to time but Worldline will give prior notice of variation to the Merchant
(o) The Merchant understands and acknowledges that the Facility Providers reserve the right to impose limits on the number of transactions undertaken using a particular Valid Mode and the value of a single transaction during any time period, and reserves the right to refuse to make payments to the Merchant in respect of Transactions exceeding such limit. Worldline also reserves the right to fix a daily merchant limit (i.e. the amount beyond which the Valid Mode cannot be accepted in a day on the Equipment or such other limits as may be specified by Worldline from time to time.
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