Common use of Togetherness Clause in Contracts

Togetherness. We create a sense of connectedness, pride and support through enjoying our work and being passionate about making a difference. Our pillars Consumer and Community Influence Visible Sustainable The change we want to see People in our community, especially those most in need, have improved health and wellbeing We use evidence, data and the voice of our community to shape our supports and services Our service is identified as a quality provider and our people are recognised as leaders Our sustainability is based on a healthy culture, improved systems, outcomes and growth The Head to Health team provides a range of services that provides mental health treatment, care and support to a range of clients, including patients, families and carers, General Practitioners and other members of the broader mental health service system. A range of clinical services is provided to clients across all ages. The HeadtoHelp team work alongside existing provided services. Service delivery within the hub includes provision of initial assessment and referral utilising IAR, on-gong assessment, case reviews, consumer referral, educational programs, service liaison, consumer advocacy and other tasks as identified to address consumer needs. The Head to Health Hub team is committed to providing services which are recovery focused, promoting self-determination and collaboration with consumers, families and carers The Peer Support Worker role will provide a unique lived experience perspective on recovery to enhance clinical mental health service delivery. The Peer Support Worker will offer an optimistic viewpoint to consumers and provide a role model for hope and recovery. Under the guidance of the Hub Manager and in collaboration with the multidisciplinary team, the Peer Support Worker will provide a high standard of support to consumers. The Peer Support Worker will provide opportunities for consumers to develop meaningful community networks. Role responsibilities will encompass engagement and participation in the clinical team and emotionally and practically supporting consumers to work towards achieving their goals. The responsibilities of the position are: • Provide one-on-one peer support and information to individuals, carers and families who have experienced mental health concerns. • Use your own lived experience of mental health issues and recovery to provide hope, information, support, and advice to consumers. • To share ideas about ways of achieving recovery goals, drawing on personal experiences and a range of coping, self-help and self-management techniques. • Encourage and facilitate referrals for consumers into internal and external services, and support consumers to access online supports where appropriate. • Engage with people in the local community who may be at risk of mental health concerns or who find it difficult to access/engage with services. • Develop and co-facilitate Peer Support Group programs for people with mental health concerns. • Provide services face-to-face (in the hub and in the community/outreach) and via telehealth. • Participate in shared care with internal and external services, including attendance at care team meetings and clinical reviews. • Work within the scope of practice defined for the role and as agreed with line manager. • Participate in regular clinical supervision, which includes self-reflection, self-care and identification of need.

Togetherness. We create a sense of connectedness, pride and support through enjoying our work and being passionate about making a difference. Our pillars Consumer and Community Influence Visible Sustainable The change we want to see People in our community, especially those most in need, have improved health and wellbeing We use evidence, data and the voice of our community to shape our supports and services Our service is identified as a quality provider and our people are recognised as leaders Our sustainability is based on a healthy culture, improved systems, outcomes and growth The Head to Health Family Services team provides a range of support services that provides mental health treatmentfor families including outreach support, care referral to appropriate services, group work, and support educational programs to parents and carers and the broader community. It comprises a range large Family Services Team alongside smaller complimentary programs. Family Services staff help families to identify goals which will assist families and children to reach their potential. Many of clientsthe families referred to the Family Services team have had, or are involved with the statutory system, which mean managing risk, advocating for children, and navigating the service system are all important functions of the team. The overall outcomes for the Family Services programs are: • Families function well in nurturing and safe environments. • Children and families have the knowledge and skills for life and learning. • Families, including patientschildren, families especially those who are vulnerable or disadvantaged benefit from better social inclusion and carers, General Practitioners reduced disadvantage. • Organisations provide integrated services and other members of the broader mental health service system. A range of clinical services is provided to clients across all ages. The HeadtoHelp team work alongside existing provided services. Service delivery within the hub includes provision of initial assessment and referral utilising IAR, on-gong assessment, case reviews, consumer referral, educational programs, service liaison, consumer advocacy and other tasks as identified to address consumer needs. The Head to Health Hub team is committed to providing services which are recovery focused, promoting self-determination and collaboration with consumers, families and carers The Peer Support Worker role will provide a unique lived experience perspective on recovery to enhance clinical mental health service delivery. The Peer Support Worker will offer an optimistic viewpoint to consumers and provide a role model for hope and recovery. Under the guidance of the Hub Manager and in collaboration with other services and the multidisciplinary team, the Peer Support Worker will provide a high standard of support to consumerscommunity. • Services focus on vulnerable and disadvantaged families and children. The Peer Support Worker role of Senior Leader – Family Services is to provide oversight, co-ordination, leadership and day-to-day operational management to BCHS’ Family Services programs. The Senior Leader will provide opportunities oversee and support the operational systems and processes necessary for consumers to develop meaningful community networksthe effective and efficient provision of services. Role responsibilities will encompass engagement Along with team management and participation in oversight the clinical team and emotionally and practically supporting consumers to work towards achieving their goalsrole also involves the delivery of relevant direct consumer care. The responsibilities of the position are: • Provide oneCoordinate day-onto-one peer support day management of BCHS Family Services programs, which includes meeting BCHS funding and information reporting obligations • Manage and supervise teams to individualsensure effective consumer outcomes, carers engaged staff and families who have experienced mental health concernsachievements of activity and budget targets. • Use your own lived experience Manage the accountability and reporting processes for the teams (internally and externally) inclusive of mental health issues and recovery to provide hope, information, support, and advice to consumers. • To share ideas about ways of achieving recovery goals, drawing on personal experiences and a range of coping, self-help and self-management techniques. • Encourage and facilitate referrals for consumers into internal and external services, and support consumers to access online supports where appropriate. • Engage with people in the local community who may be at risk of mental health concerns or who find it difficult to access/engage with services. • Develop and co-facilitate Peer Support Group programs for people with mental health concernswork plan key performance indicators (KPIs). • Provide direct care services faceto consumers (contributing to program targets), including to children or families with complex needs and situations, as determined by the incumbent’s scope of practice. • Providing informal and formal clinical supervision and support to a large multidisciplinary team. • Practice in a consumer-to-face (centred and collaborative manner to ensure service responses that are integrated, directed toward client goals and in alignment with the Best Interest Case Practice Model. • Support the Executive Leader in the hub maintenance of effective relationships and in collaborations. • Support the community/outreach) Executive Leader to further develop and via telehealthmaintain a high service profile and reputation. • Propose and implement quality improvements for efficiency and effectiveness of programs and improved consumer experience. • Prepare clear, concise and well-organised written reports, documents and oral presentations as required. • Participate in shared care program budget management, including budget preparation, monitoring and reporting; • Facilitate a positive team culture that reflects BCHS’ values and supports effective communication and resolution of conflicts. • Liaise with internal Community Based Child Protection and The Orange Door/Child FIRST and manage intake, referral and allocation within a responsive demand management and prioritisation framework. • Provide effective management of program, staff including, but not limited to, timesheets, rosters, leave requests, recruitment, orientation and induction, performance appraisal, development and day-to-day personnel issues. • ▇▇▇▇▇▇ and promote an environment of participation and collaboration in service development and improvement within BCHS and in partnership with external servicesagencies as required; • Represent the team as negotiated with the Executive Leader and support effective engagement with the North Central Victorian Family Services Alliance, including attendance at care team meetings and clinical reviews. • Work within the scope of practice defined for the role and as agreed with line managerOperations meetings. • Participate in regular clinical supervisionquality, safety and consumer experience related activities and development of quality improvement processes and practices which includes self-reflectionimpact on allied health and physical activity programs. • Ensure information is managed in line with organisational and professional standards, self-care including the use of BCHS’ electronic client information management systems. • Ensure recording of statistical data and identification of needdocumentation requirements within given timeframes. • Actively promote BCHS’ services to current and future clients.

Togetherness. We create a sense of connectedness, pride and support through enjoying our work and being passionate about making a difference. Our pillars Consumer and Community Influence Visible Sustainable The change we want to see People in our community, especially those most in need, have improved health and wellbeing We use evidence, data and the voice of our community to shape our supports and services Our service is identified as a quality provider and our people are recognised as leaders Our sustainability is based on a healthy culture, improved systems, outcomes and growth The Head to Health Family Services team provides a range of support services that provides mental health treatmentfor families including outreach support, care referral to appropriate services, group work, and educational programs to parents and carers and the broader community, alongside smaller complimentary programs. Family Services staff help families to identify goals which will assist families and children to reach their potential. Many of the families referred to the Family Services team have had, or are involved with the statutory system, which means managing risk, advocating for children, and navigating the service system are all important functions of the team. Families who are vulnerable and where there are disabilities may require considerable support from services to a range access and participate effectively in the National Disability Insurance Scheme (NDIS). The complexity of clientsaccessing and navigating the NDIS can leave vulnerable families at risk of exclusion from the scheme or unable to optimise the funded disability supports they are entitled to receive. The Family Services Specialist Disability Practitioner will assist vulnerable children and parents with disabilities to access disability supports and participate effectively in the NDIS. The role has the responsibilities of supporting families with NDIS access and participation, and assisting families to navigate systems of disability support, including patientsthe NDIS, families disability advocates, disability service providers and carers, General Practitioners mainstream services. The role is also designed to build both disability and other members of NDIS expertise across the broader mental health service Family Services system. A range of clinical services is provided to clients across all ages. The HeadtoHelp team work alongside existing provided services. Service delivery within the hub includes provision of initial assessment and referral utilising IAR, on-gong assessment, case reviews, consumer referral, educational programs, service liaison, consumer advocacy and other tasks as identified to address consumer needs. The Head to Health Hub team is committed to providing services which are recovery focused, promoting self-determination and collaboration with consumers, families and carers The Peer Support Worker role will provide disability-related case consultations to the broader Family Services system within the Loddon Campaspe North Central Victorian area, with the aim of supporting practitioners working in Family Services to maximise disability supports and improve outcomes available through the NDIS for families where there is a unique lived experience perspective on recovery to enhance clinical mental health service deliverydisability. The Peer Support Worker will offer an optimistic viewpoint to consumers and provide a role model for hope and recovery. Under the guidance of the Hub Manager and in collaboration with the multidisciplinary team, the Peer Support Worker will provide a high standard of support to consumers. The Peer Support Worker will provide opportunities for consumers to develop meaningful community networks. Role responsibilities will encompass engagement and participation in the clinical team and emotionally and practically supporting consumers to work towards achieving their goals. The responsibilities objectives of the position are: • Provide one-on-one peer support Deliver a service that is sensitive to the needs of children and information to individualsparents with disabilities and provide a flexible response that recognises and supports the strengths, carers dignity and families who have experienced mental health concernsdesires of the person with a disability in their family context. • Use your own lived experience Work with parents who are vulnerable to identify disability support needs, assist with NDIS access, undertake NDIS disability-related goal setting and help families to prepare for their plan reviews. • Provide consultations to and build the ongoing capacity of mental health issues Family Services Practitioners within the catchment on disability and recovery to provide hope, information, supportNDIS-related issues. • Integrate both Family Services supports, and advice disability supports to consumerssupport whole of family functioning. • To share ideas about ways Develop a comprehensive understanding of achieving recovery goalsthe NDIS funded supports that can contribute to building family capacity and sustainability of care. • Work actively and collaboratively with the family and NDIA, drawing Local Area Coordinators and/or Support Coordinators, NDIS providers and education providers to identify and address the disability support needs of families. • Work collaboratively with DFFH Divisional Disability and Principal Disability Practice Advisors to identify families with complex disability support needs at risk of breakdown due to unmet disability support needs and who may require a DPA/PDA response. • Work in partnership with Anglicare Victoria to support the delivery of the program across the Loddon catchment areas, through the provision of joint intake meetings and joint education sessions to alliance partner agencies. • Proactively identify and engage with families where there is a disability in either the parent, child or both. Conduct comprehensive family assessments that identify both the disability supports and family supports required to enhance positive family functioning. • Work closely and collaboratively with key stakeholders, particularly NDIS-funded disability providers, to identify the disability support needs of families, ensuring that funding within the NDIS plan includes the supports required. Build relationships with specialist schools to encourage the early identification and early support of families where the complexity of the disability support needs is likely to cause increased family pressure. • Build the ongoing capacity of Family Services Practitioners within the North Central Victorian Family Services Alliance to support families to navigate the NDIS in order to receive timely access to disability supports. • Build on personal experiences family strengths, resilience and parenting capacity by providing flexible and responsive outreach visits to deliver a range of copinginterventions and approaches in a family- centred way. Approaches used will include strong advocacy, self-help creativity and self-management techniquesa willingness to source practical solutions that will make a difference to families. • Encourage Make an active commitment to the development and facilitate referrals for consumers into internal maintenance of a learning environment and external servicesa cohesive multi-disciplinary team through team meetings, staff development, supervision and support consumers reflective practice. A regular Community of Practice will be convened that will be specific to access online supports where appropriatethe role. • Engage with people in the local community who may be at risk of mental health concerns or who find it difficult to access/engage with services. • Develop Fulfil requirements regarding case records and co-facilitate Peer Support Group programs for people with mental health concerns. • Provide services face-to-face (in the hub and in the community/outreach) and via telehealthdata recording. • Participate in shared care with internal and external services, including attendance at care team meetings and clinical reviewsprofessional development activities appropriate to the position. • Work Undertake other duties within the scope of practice defined for the role and capability as agreed with line manager. • Participate in regular clinical supervision, which includes self-reflection, self-care and identification of needdirected from time to time.