Third Level Response Clause Samples

The 'Third Level Response' clause establishes a procedure for escalating issues or disputes that remain unresolved after initial and secondary attempts at resolution. Typically, this clause outlines that if a problem cannot be settled through standard communication or first and second-level management discussions, it will be referred to a higher authority or a designated third party, such as senior executives or an external mediator. This escalation mechanism ensures that persistent issues receive appropriate attention and increases the likelihood of resolution, thereby preventing prolonged disputes and maintaining the efficiency of the contractual relationship.
Third Level Response. The person designated by the department head as the third level of appeal shall respond to the grievance in writing within 45 calendar days after receipt of the grievance.