Common use of The Client must Clause in Contracts

The Client must. (a) keep an up to date copy of configuration files or other relevant information for all Configuration Items and provide a copy to NTT when requested; (b) keep an up-to-date copy of any Software and provide a copy to NTT when requested; (c) provide NTT with access to the Site and the Configuration Items where and when needed in relation to an Incident or Request; and (d) advise NTT of changes to any of the Client’s nominated escalation contacts within 48 hours of such changes.

Appears in 1 contract

Sources: Support Services Agreement

The Client must. (a) keep an up to date copy of configuration files or other relevant information for all Configuration Items and provide a copy to NTT when requested; (b) keep an up-to-date copy of any Software and provide a copy to NTT when requested; (c) provide NTT with access to the Site and the Configuration Items where and when needed in relation to an Incident or Request; and (d) advise NTT of changes to any of the Client’s 's nominated escalation contacts within 48 hours of such changes.

Appears in 1 contract

Sources: Maintenance and Support Services Agreement