Termination Option. You may terminate the affected Service Order with thirty (30) days’ written notice if Bazaarvoice fails to meet the Uptime Commitment during two (2) consecutive calendar months or fails to meet the Uptime Commitment for any three (3) calendar months within any twelve (12) month period. Except for as provided in Section 5.2 of the Master Agreement, the provisions of this Exhibit A state your sole and exclusive remedy for any service level deficiencies of any kind.
Appears in 2 contracts
Samples: Master Agreement, Master Agreement
Termination Option. You Client may terminate the affected Service Order with thirty (30) days’ written notice if Bazaarvoice fails to meet the Uptime Commitment during two (2) consecutive calendar months or fails to meet the Uptime Commitment for any in three (3) calendar months within any twelve (12) month period. Except for as provided in Section 5.2 of the Master Agreement, the The provisions of this Exhibit A state your Client’s sole and exclusive remedy for any service level deficiencies Uptime Commitment failures of any kind.
Appears in 2 contracts
Samples: Master Agreement, Master Agreement
Termination Option. You may terminate the affected Service Order with thirty (30) days’ written notice if Bazaarvoice fails to meet the Uptime Commitment during two (2) consecutive calendar months or fails to meet the Uptime Commitment for any three (3) calendar months within any twelve (12) month period. Except for as provided in Section 5.2 6.2 of the Master Agreement, the provisions of this Exhibit A state your sole and exclusive remedy for any service level deficiencies of any kind.
Appears in 2 contracts
Samples: Master Agreement, Master Agreement
Termination Option. You may terminate the affected Service Order with thirty (30) days’ written notice if Bazaarvoice fails to meet the Uptime Commitment during two (2) consecutive calendar months or fails to meet the Uptime Commitment for any three (3) calendar months within any twelve (12) month period. Except for as provided in Section 5.2 of the Master Agreement, the provisions of this Exhibit A B state your sole and exclusive remedy for any service level deficiencies of any kind.
Appears in 1 contract
Samples: Master Agreement
Termination Option. You Client may terminate the affected Service Order with thirty (30) days’ written notice if Bazaarvoice fails to meet the Uptime theUptime Commitment during two (2) consecutive calendar months or fails to meet the Uptime Commitment for any in three (3) calendar months within any twelve (12) month period. Except for as provided in Section 5.2 of the Master Agreement, the provisions Theprovisions of this Exhibit A state your Client’s sole and exclusive remedy for any service level deficiencies Uptime Commitment failures of any kind.
Appears in 1 contract
Samples: Master Services Agreement
Termination Option. You Client may terminate the affected Service Order with thirty (30) days’ written notice if Bazaarvoice fails to meet the Uptime Commitment during two (2) consecutive calendar months or fails to meet the Uptime Commitment for any in three (3) calendar months within any twelve (12) month period. Except for as provided in Section 5.2 of the Master Agreement, the The provisions of this Exhibit A state your Client’s sole and exclusive remedy for any service level deficiencies Uptime Commitment failures of any kind.. Bazaarvoice, Inc.
Appears in 1 contract
Samples: Master Agreement