Common use of Telephony Clause in Contracts

Telephony. 4.1 During the continuation of the Agreement, Client shall be financially responsible for the delivery of all call traffic to public switch telephone numbers (“PSTN”) and associated line rental costs, telephone numbers, as well as the systems delivering the call traffic. 4.2 The PSTN numbers to which the calls are delivered shall be in accordance with the agreed routing of numbers to Contractor ACD queues. 4.3 Client may choose their own messages and provide pre-recorded music at their own cost. 4.4 Client will provide a telephone number (which is only disclosed to Client-registered VIPs) which is to be dedicated to serving those VIPs with preferential response Part 3 times. Client will match this number to the DDI number already provided to Client by Contractor. 4.5 Client shall bear the costs of transferring or re-routing call traffic from Contractor’s ACD suites to third parties (e.g to Travelscape in Las Vegas).