Technology Plan. Service Provider will complete a Technology Plan in accordance with the established deliverable cycle and requirements. The Technology Plan may include unique Customer plans as appendices. The Technology Plan will comply with the requirements of Section 9.5(d) of the Master Services Agreement. The Technology Plan shall be the basis for generation of technology roadmaps which will include schedules, dependencies and requirements for introduction of new technology changes as well as acquisition, support, and retirement of N/N-1 software/hardware. Technology Plan will include the Service Provider’s approach to maintaining all Hardware, Software, Equipment, and Systems at manufacturer’s N/N-1 levels.
Appears in 3 contracts
Sources: Managed Security Services Agreement, Master Services Agreement, Managed Security Services Service Component Provider Master Services Agreement