Common use of Technical Design Clause in Contracts

Technical Design. The Provider shall use software languages and tools for which resources are widely available in the market. The Provider shall generate a technical system design and update the requirements traceability matrix to reflect the relationship between requirements and design elements. The Provider shall conduct informal reviews of the design as it is developed and provide the Department with access to informal review information and documentation. At the completion of the system development, the Provider shall confirm that the technical system design is updated to represent the “as built” new system components and any necessary integration points with the existing ACCESS Florida System. After the initial approval of the technical system design or updated requirements traceability matrix, or any portion thereof, the Provider shall report all issues with the approved design. The Provider shall maintain a database of all reported issues, document the issues in the issues log, and document the resolution of all reported issues. The Provider shall provide the Department with direct access to the issues log. The following sections define the responsibilities of the Provider and the Department. Provider Technical Design Responsibilities Prepare the technical system design deliverables. Create and refine the database design. Document technical system design issues and decisions in the deliverables. Conduct a walk-through of the deliverables. Revise deliverables as a result of the review and approval process. Department Technical Design Responsibilities Review and approve the technical system design deliverables. Provide policy, regulation, forms, and procedural reference material and interpretations as needed. Design Phase - Business Process Reengineering The Provider shall work with stakeholders to create reengineered, future state Department and Partner business processes to reflect the approved system design and shall document and rollout the new business processes to the Department and Partners. The future state business processes shall be designed to enable the stakeholders to effectively employ the new system components to realize the full benefits of the implementation of the new system components. All in scope business processes shall be documented in a final To-Be Process Models document and provided to the Department for approval. The following sections define the responsibilities of the Provider and the Department. Provider Business Process Reengineering Responsibilities Create future state Department and Partner business processes to reflect the new system components. Create business process deliverables. Revise deliverables as a result of the review and approval process. Prepare an Organizational Change Management Plan to prepare for the implementation of the new system components, including the activities necessary for the Department and Partners to successfully adopt the new system components and functionality while minimizing the impact to staff productivity and business performance. This Plan shall provide a gap analysis between existing and to-be business processes and procedures and staff roles and responsibilities. Prepare a Staffing and Productivity Impact Analysis Report based on the model for the new system components. Conduct organizational change management activities to help confirm successful implementation of the new system components. Rollout the reengineered business processes to the Department and Partners. Department Business Process Reengineering Responsibilities Review and approve business process deliverables. Participate in business process design and revision activities. Provide interpretation of applicable statutes, rules, Department and Partner policy, and guidance documents to the Provider. Develop and implement any policy changes required to support new business processes. Design Phase - Interface Definition The Provider shall define and document all interfaces as identified in Requirements Definition Document. Each interface shall be described in detail, specifying purpose, format, content, frequency, and processing for each interface transaction. The Provider shall provide at least one interface definition document per identified interface. The Provider shall use existing external interfaces if they provide the information needed by the new system components. For interfaces that do not provide the information needed by the new system components, concurrence on the interface description shall be required from the entity that controls the interfacing system. The Provider shall coordinate approval from the entity in these instances. The Provider shall coordinate with the Department when interface changes and approval are needed. The Provider shall support all meetings on the interface, prepare meeting minutes, and track interface coordination status in the status meetings. The Provider shall generate a software requirements specification that documents all the new interfaces to other systems, including unchanged existing interfaces, changed existing interfaces, and new interfaces. The Provider shall update the requirements traceability matrix to include interface requirements. After the initial approval of the software requirements specification and updated requirements, or any portions thereof, the Provider shall report all problems with approved interface definition. The Provider shall maintain a database of all reported problems, document the problems in the issues log and document the resolution of all reported problems. The Provider shall provide the Department with direct access to the issues log. The following sections define the responsibilities of the Provider and the Department. Provider Interface Definition Responsibilities Provide documentation on interfaces specifying purpose, format, content, frequency and processing for each interface transaction. Provide meeting minutes of each interface session, including issues addressed and decisions made, to the Department’s Project Director within five (5) days of conclusion of the interface meeting. Prepare the interface deliverables. Revise deliverables as a result of the review and approval process. Department Interface Definition Responsibilities Work with the Provider to develop the prioritized scope of interfaces to be developed. Assist the Provider in facilitation of activities with external agencies. Provide a memorandum of understanding with each agency prior to development of the interface. Review and approve interface deliverables. Provide subject matter advisors to clarify interface issues. Provide policy, regulation, forms, and procedural reference material and interpretations as needed. Provide leadership in coordinating efforts with the Department and Partners for interface development.