Common use of Systems Interfaces and Information Exchanges Clause in Contracts

Systems Interfaces and Information Exchanges. 6.3.1 U S WEST shall cooperate with AT&T to establish real-time, electronic interface by AT&T to U S WEST's maintenance systems and databases. This system shall be based on existing and future uniform industry standards being worked in T1M1 standards committee and Electronics Communications Implementation Committee ("ECIC") industry forum./13/ 6.3.1.1 An electronic bond will be a system to system connection with immediate update capability. In no way shall this interface cause AT&T personnel to use U S WEST systems via remote hook up or any other means of access. 6.3.1.2 This interface shall allow AT&T personnel to perform the following functions for AT&T Customers: (a) enter trouble reports in the U S WEST maintenance systems for an AT&T Customer, (b) retrieve and track current status on all AT&T Customer trouble report; (c) receive "estimated time to repair" (ETTR) on a real-time basis; (d) receive immediate notification in the event a repair person is unable to be present for, or anticipates missing, a scheduled repair appointment; (e) retrieve all time and material charges that apply to AT&T at the time of ticket closure (itemized by time spent, price of materials used, procedures employed, amounts incurred in each such category, and total by Customer, per event and (f) receive automated notification of case closure. 6.3.1.3 Automated interfaces must be provided into a centralized operations support systems database for real time network monitoring to proactively identify potential service degradation. Such systems must monitor and report on the integrity of the U S WEST network, isolate trouble, and _____________________________________ Attachment 5 where applicable (e.g., when an unbundled loop is connected to an unbundled port or when an unbundled loop includes such equipment as DCS, D4, etc.) initiate repair operations, test individual unbundled loops and generate maintenance and repair notices that impact any end user's ability to complete calls. Ongoing maintenance practices on such unbundled loops must be equal to or exceed the practices employed by U S WEST for facilities used to provide Services for Resale. 6.3.1.4 U S WEST agrees to develop and implement, as soon as possible, with a target date of November 1, 1997, the electronic interfaces described above.

Systems Interfaces and Information Exchanges. 6.3.1 U S WEST shall cooperate with AT&T Pac-West to establish real-time, a real-'time. electronic interface by AT&T to U S WEST's WESTs maintenance systems and databases. This system shall be based on existing and future uniform industry standards being worked in T1M1 T1 M 1 standards committee and Electronics Communications Implementation Committee ("ECIC") industry forum./13/forum. 6.3.1.1 An electronic bond will be a system to system connection with immediate update capability. In no way shall this interface cause AT&T Pac-West' personnel to use U S WEST systems via remote hook up or any other means of access. 6.3.1.2 This interface shall allow AT&T Pac-West personnel to perform the following functions for AT&T Pac-West Customers: (a) enter trouble reports in the U S WEST maintenance systems for an AT&T Pac-West Customer, (b) retrieve and track current status on all AT&T Pac-West Customer trouble report; (c) receive "estimated time to repair" repair (ETTR) on a real-time basis; (d) receive immediate notification in the event a repair person is unable to be present for, or anticipates missing, a scheduled repair appointment; , (e) retrieve all time and material charges that apply to AT&T Pac-West at the time of ticket closure (itemized by time spent, price of materials used, procedures employed, amounts incurred in each such category, and total by Customer, per event event), and (f) receive automated notification of case closure. 6.3.1.3 Automated interfaces must be provided into a centralized operations support systems database for real time network monitoring to proactively identify potential service degradation. Such systems must monitor and report on the integrity of the U S WEST network, isolate troubletrouble and, and _____________________________________ Attachment 5 where applicable (e.g., when an unbundled loop is connected to an unbundled port or when an unbundled loop includes such equipment as DCS, D4, etc.) ), initiate repair operations, test individual unbundled loops and generate maintenance and repair notices that impact any end user's ability to complete calls. Ongoing maintenance practices on such unbundled loops must be equal to or exceed the practices employed by U S WEST for facilities used to provide Services for Resale. 6.3.1.4 U S WEST agrees to develop and implement, as soon as possible, with a target date of November 1, 1997, the electronic interfaces described above. 6.3.2 U S WEST agrees that Pac-West may report troubles directly to a single U S WEST Repair/Maintenance Center for both residential and business Customers. The Repair Center will have two separate numbers, one for residence and one for business. Pac-West' s Customers will be treated in the same manner as U S WEST Customers.