Systems Availability Sample Clauses

Systems Availability. Service unavailability resulting from unavailability or inaccessibility of systems will not be included in the “Estimated Response Time” calculation. For the purposes hereof, “Systems unavailability” is defined as the Service Provider’s inability to connect to systems associated with the applicable Support Request, including, but not limited to, Oracle-NetSuite and Dell-Boomi.
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Systems Availability. Applies to those systems provided by Q2 for access by Customer. System Availability is the ratio of minutes those production systems are available (excluding regularly scheduled maintenance) in a calendar month to the total number of minutes in that calendar month. Problems or outages associated with systems or providers outside of Q2’s control, such as, but not limited to, ISPs, or from 3rd party application integration (e.g., check image retrieval, xxxx payment, statement image retrieval, check ordering, core processing) are not included in this service component. Q2 shall not be liable to Customer to the extent that a breach by Customer of its obligations under this Agreement results in Q2’s failure to perform the Services in accordance with this SLA. Performance Objective: ******% availability in a calendar month. Penalty: ***% of monthly subscription fees for Q2 Services per ***% below the performance objective for the impacted month. Monthly reporting on Systems Availability is available at customer portal. In the event that there are ****** or more months in a ****** month period which the Monthly System Availability rate falls below ***%, in addition to the aforesaid performance credits as applicable, Customer shall have the right to terminate the Q2 Services upon providing Q2 with ****** days prior written notice. In the event of a termination by Customer under this provision, neither party shall owe the other any further obligation, liability or debt under this Agreement, except for the return or refund of any unearned deposit and except for any obligations under Sections 8 through 13 which shall survive termination.
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Systems Availability. Availability refers to the availability of the WFB Operating Systems under Xxxxx Fargo Bank's operational responsibility in both production and test. Xxxxx Fargo Bank will maintain appropriate staffing to meet the stated availability for services provided.
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Systems Availability. The service level objective for Systems availability is ninety nine and nine tenths (99.9%) percent of the time measured over three consecutive months. The following conditions do not apply to this objective: ● Scheduled maintenance. ● Force majeure event. ● Systemic Internet failures. ● Client’s own ISP. ● Client’s bandwidth restrictions. ● Client’s hardware, software or network failure. ● Client’s acts or omissions. ● Suspension or termination of Client’s account. Recovery Point Objective. The service level objective of the data replication and backup systems is to provide a recovery point of no more than fifteen (15) minutes. Therefore in the event of a disaster or disruption event, the potential of loss would be no more that 15 minutes of data preceding the event. Restore Point Objective. The service level objective of the continuity plan is to provide a restore point of no more than three (3) hours. Therefore in the event of a disaster or disruption event, service would be restored within 3 hours.
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Systems Availability. The New Securities Company shall have received confirmation from the Tokyo, Osaka and Nagoya stock exchanges, the Bank of Japan and Japan Securities Depository Center, Inc. that the systems managed by them which are necessary for NCS’s business will be available to the New Securities Company after the NCS Demerger without interruption or disruption.
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Systems Availability. Ingram hereby warrants and represents that it shall take all reasonable steps required to maintain the availability of its systems that are required to support this Agreement, including without limitation EDI, Xxxxxx Xxxxx.xxx, IMPulse and Speedsource. Ingram shall use its best efforts to remedy any system failure within eight hours of any systems failure.
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Systems Availability. The ratio of hours the CheckFree xxxx payment and banking systems are able to accept payment instructions and banking transactions (excluding regularly scheduled weekly maintenance) to the total number of hours in a month shall not be less than 99% on a rolling three-month basis.
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Systems Availability 
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Related to Systems Availability

  • RDDS availability Refers to the ability of all the RDDS services for the TLD, to respond to queries from an Internet user with appropriate data from the relevant Registry System. If 51% or more of the RDDS testing probes see any of the RDDS services as unavailable during a given time, the RDDS will be considered unavailable.

  • System Availability System Availability percentage is calculated as follows:  Total MinutesintheMonth −Downtime   System Availability%age =  Total MinutesintheMonth *100    System Availability SLA (“SLA”) 99.5% System Availability percentage during each Month for productive versions Credit 2% of Monthly Subscription Fees for each 1% below SLA, not to exceed 100% of Monthly Subscription Fees Excluded Downtime Total Minutes in the Month attributable to: (i) a Scheduled Downtime for which a Regular Maintenance Window is described in Section 4 below, or (ii) any other Scheduled Downtime according to Section 4 for which the customer has been notified at least five (5) business days prior to such Scheduled Downtime or (iii) unavailability caused by factors outside of SAP’s reasonable control, such as unpredictable and unforeseeable events that could not have been avoided even if reasonable care had been exercised. Scheduled Downtime Scheduled Downtime for the applicable Cloud Services to which customer has subscribed is set forth in Section 4 below entitled “Maintenance Windows for Cloud Services”.

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.

  • EPP service availability Refers to the ability of the TLD EPP servers as a group, to respond to commands from the Registry accredited Registrars, who already have credentials to the servers. The response shall include appropriate data from the Registry System. An EPP command with “EPP command RTT” 5 times higher than the corresponding SLR will be considered as unanswered. If 51% or more of the EPP testing probes see the EPP service as unavailable during a given time, the EPP service will be considered unavailable.

  • High Availability Registry Operator will conduct its operations using network and geographically diverse, redundant servers (including network-­‐level redundancy, end-­‐node level redundancy and the implementation of a load balancing scheme where applicable) to ensure continued operation in the case of technical failure (widespread or local), or an extraordinary occurrence or circumstance beyond the control of the Registry Operator. Registry Operator’s emergency operations department shall be available at all times to respond to extraordinary occurrences.

  • DNS service availability Refers to the ability of the group of listed-­‐as-­‐authoritative name servers of a particular domain name (e.g., a TLD), to answer DNS queries from DNS probes. For the service to be considered available at a particular moment, at least, two of the delegated name servers registered in the DNS must have successful results from “DNS tests” to each of their public-­‐DNS registered “IP addresses” to which the name server resolves. If 51% or more of the DNS testing probes see the service as unavailable during a given time, the DNS service will be considered unavailable.

  • General Availability The commitment to availability specified in the letter of appointment shall be subject to mutually acceptable revision. Such revision will occur once per year, or, if mutually agreed between the Employer and the employee, on a more frequent basis. The Employer will issue a revised letter of appointment to reflect approved changes to employee’s general availability.

  • Funds Availability For determining the availability of your deposits, every day is a business day except Saturdays, Sundays, federal holidays and legal banking holidays in the State of Utah.

  • DNS name server availability Refers to the ability of a public-­‐DNS registered “IP address” of a particular name server listed as authoritative for a domain name, to answer DNS queries from an Internet user. All the public DNS-­‐registered “IP address” of all name servers of the domain name being monitored shall be tested individually. If 51% or more of the DNS testing probes get undefined/unanswered results from “DNS tests” to a name server “IP address” during a given time, the name server “IP address” will be considered unavailable.

  • Minimum Availability Borrower shall have minimum availability immediately following the initial funding in the amount set forth on the Schedule.

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