System Performance. Both the Participant and VDOT shall report to the other within two business days any system failure or degradation that may affect Violations Processing Services. In the event that the Participant is unable to send transactions for periods in excess of two business days, the Participant must notify the manager of the Violations Processing Center prior to sending any backlogged violations transactions. If the Violations Processing Center is unable to process violation transactions for the Participant for any period in excess of 24 hours, VDOT shall notify the Participant within two business days of such occurrence.
Appears in 6 contracts
Sources: Violations Processing Services Agreement, Violations Processing Services Agreement, Violations Processing Services Agreement
System Performance. Both the Participant and VDOT shall report to the other within two (2) business days any system failure or degradation that may affect Violations Processing Services. In the event that the Participant is unable to send transactions for periods in excess of two (2) business days, the Participant must notify the manager of the Violations Processing Center prior to sending any backlogged violations transactions. If the Violations Processing Center is unable to process violation transactions for the Participant for any period in excess of 24 hours, VDOT shall notify the Participant within two (2) business days of such occurrence.
Appears in 3 contracts
Sources: Violations Processing Services Agreement, Violations Processing Services Agreement, Violations Processing Services Agreement