System Manager. Upon request, the customer shall name a contact person for the software maintenance and soft- ware support service to ZEISS within 4 weeks after the start of the agreement. The customer shall notify ZEISS immediately of any changes in the person of the contact person. -ZEISS shall send new software versions and updates, documentations, instructions, and other correspondence within the scope of this maintenance agreement to the person responsible for the system. Only the person responsible for the system is entitled to make use of the telephone advice and support from the software support service. The software installation may only be performed by a trained system administrator.
Appears in 2 contracts
Sources: Software Maintenance Agreement, Software Maintenance Agreement
System Manager. Upon request, the customer shall name a contact person for the software maintenance and soft- ware support service to ZEISS within 4 weeks after the start of the agreement. The customer shall notify ZEISS immediately of any changes in the person of the contact person. -ZEISS shall send new software versions and updates, documentations, instructions, instructions and other correspondence within the scope of this maintenance agreement to the person responsible for the system. Only the person responsible for the system is entitled to make use of the telephone advice and support from the software support service. The software installation may only be performed by a trained system administrator.
Appears in 1 contract
Sources: Software Maintenance Agreement