Support. For thirty days after completing Auto-Tagging Services, Axon will provide up to 5 hours of remote support at no additional charge. Axon will provide free support due to a change in Axon Evidence, so long as long as Agency maintains an Axon Evidence and Auto-Tagging subscription. Axon will not provide support if a change is required because Agency changes its CAD or RMS.
Appears in 28 contracts
Samples: Services and Purchasing Agreement, Solicitation Number, Master Services and Purchasing Agreement
Support. For thirty (30) days after completing Auto-Tagging Services, Axon will provide up to 5 five (5) hours of remote support at no additional charge. Axon will provide free support due to a change in Axon Evidence, so long as long as Agency if Customer maintains an Axon Evidence and Auto-Tagging subscription. Axon will not provide support if a change is required because Agency Customer changes its CAD or RMS.
Appears in 3 contracts
Samples: Master Services and Purchasing Agreement, Master Services and Purchasing Agreement, Master Services and Purchasing Agreement
Support. For thirty (30) days after completing Auto-Tagging Services, Axon will provide up to 5 five (5) hours of remote support at no additional charge. Axon will provide free support due to a change in Axon Evidence, so long as long as if Agency maintains an Axon Evidence and Auto-Tagging subscription. Axon will not provide support if a change is required because Agency changes its CAD or RMS.
Appears in 3 contracts
Samples: Master Services and Purchasing Agreement, Master Services and Purchasing Agreement, Solicitation Number: 101223 Contract
Support. For thirty days after completing Auto-Tagging Services, Axon will provide up to 5 hours of remote support at no additional charge. Axon will provide free support due to a change in Axon Evidence, so long as long as Agency Customer maintains an Axon Evidence and Auto-Tagging subscription. Axon will not provide support if a change is required because Agency Customer changes its CAD or RMS.
Appears in 2 contracts
Samples: Master Services and Purchasing Agreement for Enterprise, Master Services and Purchasing Agreement
Support. For thirty days after completing Auto-Tagging Services, Axon will provide up to 5 hours of remote support at no additional charge. Axon will provide free support due to a change in Axon Evidence, so long as long as Agency maintains an Axon Evidence and Auto-Auto- Tagging subscription. Axon will not provide support if a change is required because Agency changes its CAD or RMS.
Appears in 1 contract
