SUPPORT SERVICES PROVIDED Clause Samples
SUPPORT SERVICES PROVIDED. 5.1 During the term of this Amendment, and in addition to the attached Service Level Agreement in Exhibit A, TRX will provide the following maintenance and support services for AE Interactive and the RESX Service (the “Services”) to User:
SUPPORT SERVICES PROVIDED. Ecomaison provides Services to its Contracting Parties within the Geographical Scope of Application, at no extra charge, in order to assist them with implementation of resources and services intended to reduce the environmental impact of Products. Every year, Ecomaison may freely modify, add to, or withdraw these Services, as per the conditions set out in Article 13 of these General Terms and Conditions of Membership. For all the Services it uses, the Contracting Party confirms that it is aware of and accepts all the Terms and Conditions of Use (T&CU), procedures, and technical specifications relating to these Services, available via the Information System. As such, the Contracting Party may under no circumstances hold Ecomaison responsible for any damage of any kind resulting from the Services detailed below. The Contracting Party retains sole responsibility for its use of these Services and their results and potential consequences, with Ecomaison accepting no liability in this respect.
6.1: Services dedicated to Eco-design support
SUPPORT SERVICES PROVIDED. Eco-mobilier provides Services to its Contracting Parties or Beneficiaries within the Geographical Scope of Application, at no extra charge, and for their customers/consumers, in order to assist them with implementation of resources and services intended to reduce the environmental impact of TOYS. Every year, Eco-mobilier may freely modify, add to, or withdraw these Services, as per the conditions set out in Article 14 of the Contract. For all the Services they use, the Contracting Party confirms that they are aware of and accept all the Terms & Conditions of Use (T&CU), procedures and technical specifications relating to these Services, available via the Extranet. As such, the Contracting Party may under no circumstances hold Eco-mobilier responsible for any damage of any kind resulting from the Services detailed hereunder. The Contracting Party retains sole responsibility for their use of these Services and their results and potential consequences, with Eco-mobilier accepting no liability in this respect.
SUPPORT SERVICES PROVIDED. During the continuance of this Agreement We shall provide You with the following services: -
SUPPORT SERVICES PROVIDED. The services to be delivered under this Agreement are as listed below: Technical support for the Client’s deployment of the application including:
2.1.1 Liaison with Client Key Personnel for support and related issues.
2.1.2 Bug fixes i.e. the effective repair of software application coding errors.
2.1.3 Upgrades to the application where a new or adapted version of the application in which known bugs have been removed or new features have been developed. Aurion Learning will inform the Client of every upgrade release that affects the user’s interface and functionality of the application during the contract period. The Client will be required to review the new release and signoff acceptance of the new upgraded version of the application on the test environment before its deployment on the live version of the application. Aurion Learning shall provide all services specified herein in a good, professional manner using qualified personnel fully familiar with the software.