Support Service. If, during the Support Period, Licensee finds that that the Licensed Software does not conform to the written specifications in the Documentation (“non-Conformance”), Renesas will, at its option acting in its sole discretion, either repair the Licensed Software or provide an available replacement software for the Licensed Software during the Support Period, provided that all of the following conditions have been satisfied: (a) Licensee promptly notifies Renesas of any non- Conformance upon discovery of such non-Conformance (but in no event later than ten (10) days following the end of the Support Period); (b) Licensee provides sufficient information about any alleged non-Conformance to allow Renesas to determine the existence and cause of such alleged non- Conformance; and (c) Renesas determines that the alleged non-Conformance was not caused by misuse, abuse, vandalism, neglect, improper operation or installation, unauthorized modification or alteration, accident or damage due to causes not within the control of Renesas or its distributor, or equipment or other devices not provided to Licensee by Renesas or its distributor in its capacity as such. Without limiting Section 2.2, Renesas will have no obligations under this Section 6.1 for Licensed Software that Licensee has modified in any way. THIS SUPPORT SERVICE IS EXTENDED TO LICENSEE ONLY AND (WITHOUT LIMITING SECTION 2.2) IS NOT TRANSFERABLE TO SUBSEQUENT USERS OF THE PROGRAM. THIS SECTION 6.1 STATES LICENSEE’S SOLE AND EXCLUSIVE REMEDY FOR NON-CONFORMANCE, AND RENESAS WILL HAVE NO LIABILITY TO LICENSEE WITH RESPECT THERETO.
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Sources: Software License Agreement, Software License Agreement
Support Service. If, during the Support Period, Licensee finds that that the Licensed Software does not conform to the written specifications in the Documentation (“non-Conformance”), Renesas will, at its option acting in its sole discretion, either repair the Licensed Software or provide an available replacement software for the Licensed Software during the Support Period, provided that all of the following conditions have been satisfied: (a) Licensee promptly notifies Renesas of any non- Conformance upon discovery of such non-Conformance (but in no event later than ten (10) days following the end of the Support Period); (b) Licensee provides sufficient information about any alleged non-Conformance to allow Renesas to determine the existence and cause of such alleged non- Conformance; and (c) Renesas determines that the alleged non-Conformance was not caused by misuse, abuse, vandalism, neglect, improper operation or installation, unauthorized modification or alteration, accident or damage due to causes not within the control of Renesas or its distributor, or equipment or other devices not provided to Licensee by Renesas or its distributor in its capacity as such. Without limiting Section 2.2, Renesas will have no obligations under this Section 6.1 for Licensed Software that Licensee has modified in any way. THIS SUPPORT SERVICE IS EXTENDED TO LICENSEE ONLY AND (WITHOUT LIMITING SECTION 2.2) IS NOT TRANSFERABLE TO SUBSEQUENT USERS OF THE PROGRAM. THIS SECTION 6.1 STATES LICENSEE’S SOLE AND EXCLUSIVE REMEDY FOR NON-CONFORMANCE, AND RENESAS WILL HAVE NO LIABILITY TO LICENSEE WITH RESPECT THERETO.
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