Common use of Support Service Clause in Contracts

Support Service. 5.1 In case that LICENSOR makes any bug-fix version of the Licensed Program during the twelve (12) month period after the delivery date of this Agreement, LICENSOR shall provide LICENSEE free of charge with such bug-fix version (“Support Service”). Such bug-fix version shall be considered as Licensed Program. 5.2 LICENSOR shall not warrant all of the bugs of the Licensed Program shall be fixed or corrected through the Support Service. 5.3 LICENSOR shall not provide LICENSEE with the Support Service in case that; (1) LICENSEE uses the Modified Program, (2) LICENSEE uses the Licensed Program on the Specified System whose function is changed (3) LICENSEE is granted by LICENSOR for use of the Licensed Program without any charge to LICENSEE, or (4) LICENSEE uses the Licensed Program in breach of this Agreement. 5.4 In case that LICENSEE is provided the bug-fix version of the Licensed Program under the Support Service, LICENSEE shall delete all the previous version of the Licensed Program in its possession and use the bug-fix version subject to the terms and conditions of this Agreement. 5.5 LICENSEE acknowledges and agrees that Support Service will be provided to LICENSEE only and shall not be provided to any third party, including, without limitation, the Subsidiaries and Subcontractors.

Appears in 3 contracts

Sources: Software License Agreement, Software License Agreement, Software License Agreement