Support Evaluation. From time to time following acceptance by 3Com of the Products, but no less frequently than once each calendar quarter, management-level support representatives from each party will meet to review the performance of, and recommend improvements regarding, the technical support and warranty assistance offered to End Users and Authorized Resellers under this Agreement.
Appears in 2 contracts
Sources: Reseller Agreement (Com21 Inc), Reseller Agreement (Com21 Inc)
Support Evaluation. From time to time following acceptance by 3Com ------------------ of the Products, but no less frequently than once each calendar quarter, management-level support representatives from each party will meet to review the performance of, and recommend improvements regarding, the technical support support, escalation and warranty assistance offered provided to End Users and Authorized Resellers 3Com under this Agreement.
Appears in 1 contract
Sources: Oem Purchase and Development Agreement (Sonicwall Inc)