STOP CLOCK CONDITIONS Sample Clauses

STOP CLOCK CONDITIONS. The following stop-clock conditions shall apply during the term of this Contract including any and all extensions. Timeframes are dependent on the length of time the Contractor takes to restore the service, minus the time associated with events outside of the Contractor’s control, and approved by the CA 9-1-1 Branch, to prevent punitive damages from being assessed. 1) Periods when a restoration or testing effort is delayed at the specific request of the PSAPs with CA 9-1-1 Branch approval. The stop-clock condition shall exist during the period the Contractor was delayed, provided that reasonable and documented efforts are made to contact the PSAPs during the applicable stop- clock period 2) Time after a service has been restored, but the PSAPs is not available to verify that the service is working 3) Restoration cannot be achieved because the problem has been isolated to wiring and/or connectivity that is not maintained by Contractor, or any of its subsidiaries, subcontractors, or affiliates 4) Trouble caused by a UPS problem outside of the responsibility of the Contractor 5) Lack of building entrance facilities or conduit structure that are the PSAPs responsibility to provide 6) PSAP access that is restricted as a result of an emergency 7) Site contact refuses access to technician who displays proper identification 8) Any problem or delay caused by a third party not under the control of Contractor, with CA 9-1-1 Branch approval. Contractor’s affiliates, subsidiaries, or subcontractors under the control of Contractor are not subject to this stop-clock provision NOTE: A PSAPs request to hold a ticket open for observation shall not constitute a stop- clock condition. The PSAP or technician is required to open a new ticket for observation.