Common use of Standard Support Availability Clause in Contracts

Standard Support Availability. PeopleGuru will provide telephone, email, and CRM-based customer support during Normal Business Hours and in accordance with PeopleGuru’s then current support policy. Except for reporting service outages, all support requests that request support to be performed outside Normal Business Hours will be billed as incurred with a minimum of two consulting hours at the rates set forth on the Order Form. Customer acknowledges that the support provided under this Master Agreement does not include direct support of Employees.

Standard Support Availability. PeopleGuru will provide telephone, email, and CRM-based customer support during Normal Business Hours and in accordance with PeopleGuru’s then then-current support policy. Except for reporting service outages, all support requests that request support to be performed outside Normal Business Hours will be billed as incurred with a minimum of two consulting hours at the rates set forth on the Order Form. Customer acknowledges that the support provided under this Master Agreement does not include direct support of Employees.

Standard Support Availability. PeopleGuru will provide telephone, email, and CRM-based customer support during Normal Business Hours and in accordance with PeopleGuru’s then current support policy. Except for reporting service outages, all support requests that request support to be performed outside Normal Business Hours will be billed as incurred with a minimum of two consulting hours at the rates set forth on the Order Form. Except as otherwise provided within an applicable Order Form, Customer acknowledges that the support provided under this Master Agreement does not include direct support of Employees.

Standard Support Availability. PeopleGuru will provide telephone, email, and CRM-based customer support during Normal Business Hours and in accordance with PeopleGuru’s then current support policy. Except for reporting service outages, all support requests that request support to be performed outside Normal Business Hours will be billed as incurred with a minimum of two consulting hours at the rates set forth on the Order Form. Customer Reseller acknowledges that the support provided under this Master Agreement does not include direct support of Customers or Employees.

Standard Support Availability. PeopleGuru Cannabiz, LLC will provide telephone, email, and CRM-based customer support during Normal Business Hours and in accordance with PeopleGuruPeopleGuru Cannabiz, LLC’s then current support policy. Except for reporting service outages, all support requests that request support to be performed outside Normal Business Hours will be billed as incurred with a minimum of two consulting hours at the rates set forth on the Order Form. Customer acknowledges that the support provided under this Master Agreement does not include direct support of Employees.