SSR Sample Clauses

SSR. Reports submitted under individual contract plans—

SSR. (i) Reports submitted under individual contract plans— (A) This report encompasses all subcontracting under prime contracts and subcontracts with the awarding agency, regardless of the dollar value of the subcontracts. (B) The report may be submitted on a corporate, company or subdivision (e.g. plant or division operating as a separate profit center) basis. (C) If a prime Contractor and/or subcontractor is performing work for more than one executive agency, a separate report shall be submitted to each executive agency covering only that agency’s contracts, provided at least one of that agency’s contracts is over $700,000 (over $1.5 million for construction of a public facility) and contains a subcontracting plan. For DoD, a consolidated report shall be submitted for all contracts awarded by military departments/agencies and/or subcontracts awarded by DoD prime Contractors. (D) The consolidated SSR shall be submitted annually for the twelve month period ending September 30. The report is due 30 days after the close of each reporting period. (E) Subcontract awards that are related to work for more than one executive agency shall be appropriately allocated.

SSR. (i) Reports submitted under individual contract plans. (A) This report encompasses all subcontracting under prime contracts and subcontracts with an executive agency, regardless of the dollar value of the subcontracts. This report also includes indirect costs on a prorated basis when the indirect costs are excluded from the subcontracting goals. (B) The report may be submitted on a corporate, company or subdivision (e.g. plant or division operating as a separate profit center) basis, unless otherwise directed by the agency. (C) If the Contractor or a subcontractor is performing work for more than one executive agency, a separate report shall be submitted to each executive agency covering only that agency’s contracts, provided at least one of that agency's contracts is over $700,000 (over $1.5 million for construction of a public facility) and contains a subcontracting plan. For DoD, a consolidated report shall be submitted for all contracts awarded by military departments/agencies and/or subcontracts awarded by DoD prime contractors. (D) The report shall be submitted annually by October 30 for the twelve month period ending September 30. When a Contracting Officer rejects an SSR, the Contractor shall submit a revised report within 30 days of receiving the notice of SSR rejection.

SSR. (i) Reports submitted under individual contract plans— (A) This report encompasses all subcontracting under prime contracts and subcontracts with the awarding agency, regardless of the dollar value of the subcontracts. (B) The report may be submitted on a corporate, company or subdivision (e.g. plant or division operating as a separate profit center) basis, unless otherwise directed by the agency. (C) If a prime Contractor and/or subcontractor is performing work for more than one executive agency, a separate report shall be submitted to each executive agency covering only that agency's contracts, provided at least one of that agency's contracts is over $650,000 (over $1.5 million for construction of a public facility) and contains a subcontracting plan. For DoD, a consolidated report shall be submitted for all contracts awarded by military departments/agencies and/or subcontracts awarded by DoD prime Contractors. However, for construction and related maintenance and repair, a separate report shall be submitted for each DoD component.

SSR. 9.1. In the event the customer Representative, having undertaken first line support in accordance with Clause 8.2, is unable to resolve a problem with the Products, it may raise an SSR with Elisian. To raise an SSR with ▇▇▇▇▇▇▇ the customer Representative shall follow the following procedure: 9.1.1. Contact CSH by telephone or email in accordance with the provisions of Clause 12. 9.1.2. Provide the following information to CSH: 9.1.2.1 Contact details (Contact name, customer name, telephone number, login details); 9.1.2.2 The name of the Products in which the problem or failure arose or occurred; 9.1.2.3 Any unique reference number, used by the customer's internal support desk (if applicable); and 9.1.2.4 Problem details (date/time of problem, content of any error message (if applicable), its opinion of the SSR priority, the nature of problem, any precursors to problem, whether problem may be easily replicated, and any other associated and/or relevant information such as screen dumps, reports and data files). 9.2. The customer shall be responsible for ensuring that SSRs are only raised by customer Representatives who are sufficiently trained in the use of the relevant Products in accordance with Clause 8.1. 9.3. Elisian will at all times use its reasonable endeavours to respond to SSRs as quickly as possible in accordance with the target response and resolution times set out in Schedule 4. 9.4. When an SSR is passed to the IRT in accordance with Clause 5.3 the IRT member appointed to resolve the SSR will determine whether the resolution of the problem requires application software or data to be amended. If amendments are required, then the IRT member may require further information from the customer to resolve the problem. Once the IRT member has determined what is likely to be required to resolve the problem, he will inform the customer of the current state of the SSR. Should a response not be provided within the target response times set out in Schedule 4, then the SSR shall be escalated in accordance with Clause 11. 9.5. If a resolution of an SSR is likely to result in a material impact on the Products the IRT member will seek authorisation from customer prior to carrying out any action that is likely to have such impact. If the SSR is a change request (as discussed under Clause 17) the IRT member will carry out an impact analysis detailing the nature and cost of the change. No changes will be made without prior written authorisation from customer. 9.6....

SSR. Reports submitted under individual subcontracting plans.