Special Support. The scope of the Service Plan is limited to Section 1 through Section 9 of this Exhibit. A10 Networks may claim additional support fee for special support request, outside the scope of the Service Plan, from Reseller. The additional support fee shall be mutually agreed by Reseller and A10 Networks.
Appears in 2 contracts
Sources: Reseller Agreement (A10 Networks, Inc.), Reseller Agreement (A10 Networks, Inc.)