Solution Objectives. The CDCR is seeking implementation of a Communications and Technology Solution that includes services in the following areas: Communication Information Services Access to CDCR and Third Party provided Application and Content Entertainment (Optional) In addition to the services, the CTS will include Investigative Tools/Support, a Management System for Staff, and network infrastructure to support the CTS implementation. The solution is intended to improve communication with family/friends, dissemination of information, and optionally access to Third Party and CDCR application and content such as education and rehabilitative programs, health care requests, scheduling, and patient information, managing finances, Canteen orders, access to Law Library, and appeals/grievance process by taking advantage of existing technologies. The business objectives of this procurement are to: 1. Ensure access to communication 2. Ensure equal access and reasonable accommodation of services provided. 3. Ensure access to approved Third Party and CDCR applications and content. 4. Ensure the efficient and effective use of resources. 5. Ensure safety and security of institutional staff and incarcerated individuals. 6. Ensure access to services within mandated time frames and guidelines based upon specific business rules.
Appears in 1 contract
Sources: Standard Agreement Amendment
Solution Objectives. The CDCR is seeking implementation of a Communications and Technology Solution that includes services in the following areas: • Communication • Information Services • Access to CDCR and Third Party provided Application and Content • Entertainment (Optional) In addition to the services, the CTS will include Investigative Tools/Support, a Management System for Staff, and network infrastructure to support the CTS implementation. The solution is intended to improve communication with family/friends, dissemination of information, and optionally access to Third Party and CDCR application and content such as education and rehabilitative programs, health care requests, scheduling, and patient information, managing finances, Canteen orders, access to Law Library, and appeals/grievance process by taking advantage of existing technologies. The business objectives of this procurement are to:
1. Ensure access to communication
2. Ensure equal access and reasonable accommodation of services provided.
3. Ensure access to approved Third Party and CDCR applications and content.
4. Ensure the efficient and effective use of resources.
5. Ensure safety and security of institutional staff and incarcerated individuals.
6. Ensure access to services within mandated time frames and guidelines based upon specific business rules.
Appears in 1 contract
Sources: Technology Contracts