Common use of Software Upgrade Clause in Contracts

Software Upgrade. Qwest will provide access to software updates via the Internet or a Qwest server, as applicable. Customer is responsible for ensuring that its equipment is accessible by modem dial-up or the Internet, and for the procurement and installation of any hardware or memory required for software upgrades. Qwest will provide remote assistance for Customer’s first software upgrade and one product release per contract year. Customer is responsible for carrying the upgrade process throughout its remaining network devices.

Software Upgrade. (a) Qwest will provide access to software updates via the Internet or a Qwest server, as applicable. Customer is responsible for ensuring that its equipment is accessible by modem dial-up or the Internet, and for the procurement and installation of any hardware or memory required for software upgrades. . (b) Qwest will provide remote assistance for Customer’s first software upgrade and one (1) product release per contract year. Customer is responsible for carrying the upgrade process throughout its remaining network devices.