Software Support & Maintenance. CloudMinds agrees to provide RED with all necessary driver, firmware, operating system, and other software maintenance for the Product throughout the duration of the Warranty in order to continually meet the Product Specifications, even if non-conformance of Product Specifications is caused by operating system, application, and security updates required by RED customers. CloudMinds agrees to reply within seventy-two (72) hours of notification by RED of such non-conformance and will use its best efforts to complete all necessary modifications to maintain the Product Specification in the shortest time.
Appears in 2 contracts
Sources: Master Purchase Agreement (CloudMinds Inc.), Master Purchase Agreement (Cloudminds Inc.)