SOFTWARE SUPPORT AGREEMENT Sample Clauses

A Software Support Agreement is a contractual provision that outlines the terms under which a provider will offer maintenance and technical support services for software products. Typically, this clause details the scope of support, response times, methods of requesting assistance, and any limitations or exclusions, such as support hours or types of issues covered. Its core practical function is to ensure that users have reliable access to help and updates, thereby minimizing downtime and clarifying the responsibilities of both parties regarding software maintenance.
SOFTWARE SUPPORT AGREEMENT. The terms below constitute the parties’ agreement as it relates to the provision of Support:
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SOFTWARE SUPPORT AGREEMENT. This agreement describes the terms of software maintenance and technical support services. 4 Pages (20-1053)
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SOFTWARE SUPPORT AGREEMENT. For Software, licensed in conjunction with Equipment validly purchased, as determined by Cuattro, where such Software is validly covered by this Agreement and by a current, in force, paid up Software Support Agreement, Cuattro will provide the following: Support Call Center: ▇-▇▇▇-▇▇▇-▇▇▇▇ (24 hours per day / 7 days per week / 365 days per year) or ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇
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SOFTWARE SUPPORT AGREEMENT. The attached Software Support Agreement identified as Appendix C needs to be read and initialized for acceptance of the terms.
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SOFTWARE SUPPORT AGREEMENT. 9 9. ATTACHMENTS...............................................................9 10. ACCEPTANCE...............................................................10 MEMORANDUM OF AGREEMENT Between KMC TELECOM HOLDINGS, INC. And EFTIA OSS SOLUTIONS INC. This Memorandum of Agreement, dated as of October 26th, 1998 ("Effective Date") sets forth the mutual agreement of KMC TELECOM HOLDINGS, INC. ("KMC") and EFTIA OSS SOLUTIONS INC. ("Eftia") with regard to the following: 1. PROJECT Implementation of the Master.Scribe CLEC package with associated software packages as listed in the attached quotation identified as Appendix A. Eftia will provide all the required customizations to the Enhanced Data Services and Long Distance Service Order options as agreed to in writing during the assessment process. The customizations will not include any interfaces. All the required customizations and implementation services including data migration required for the Maintenance, Number Tracking and Circuit Inventory applications will be billable at a daily rate of $1,250.
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Related to SOFTWARE SUPPORT AGREEMENT

  • Support Agreement CFSC will not terminate, or make any amendment or modification to, the Support Agreement which, in the determination of the Agent, adversely affects the Banks’ interests pursuant to this Agreement, without giving the Agent and the Banks at least thirty (30) days prior written notice and obtaining the written consent of the Majority Banks.

  • Client Agreement We are not required to enter into a written agreement complying with the Code relating to the services that are to be provided to you.

  • Software License Agreement 1) Customers acquiring software licenses under the Contract shall hold, use and operate such software subject to compliance with the Software License Agreement set forth in Appendix D of this Contract. No changes to the Software License Agreement terms and conditions may be made unless previously agreed to between Vendor and DIR. Customers may not add, delete or alter any of the language in Appendix D; provided however, that a Customer and Vendor may agree to additional terms and conditions that do not diminish a term or condition in the Software License Agreement, or in any manner lessen the rights or protections of Customer or the responsibilities or liabilities of Vendor. Order Fulfiller shall make the Software License Agreement terms and conditions available to all Customers at all times. 2) Compliance with the Software License Agreement is the responsibility of the Customer. DIR shall not be responsible for any Customer’s compliance with the Software License Agreement. If DIR purchases software licenses for its own use under this Contract, it shall be responsible for its compliance with the Software License Agreement terms and conditions.

  • Support Agreements (a) At any meeting of the shareholders of Parent, however called, or at any adjournment or postponement thereof, or in any other circumstance in which the vote, consent or other approval of the shareholders of Parent is sought, each Sponsor shall (i) appear at each such meeting or otherwise cause all of its Parent Ordinary Shares to be counted as present thereat for purposes of calculating a quorum and (ii) vote (or cause to be voted), or execute and deliver a written consent (or cause a written consent to be executed and delivered) covering, all of its Subject Securities: (i) in favor of the Parent Shareholder Approval Matters and in favor of any proposal in respect of an Extension Amendment; (ii) against (or otherwise withhold written consent of, as applicable) any Business Combination or any proposal relating to a Business Combination (in each case, other than as contemplated by the Merger Agreement); (iii) against (or otherwise withhold written consent of, as applicable) any merger agreement or merger, consolidation, combination, sale of substantial assets, reorganization, recapitalization, dissolution, liquidation or winding up of or by Parent (other than the Merger Agreement and the transactions contemplated thereby); (iv) against (or otherwise withhold written consent of, as applicable) any change in the business, management or board of directors of Parent (other than in connection with the Merger Agreement and the transactions contemplated thereby); and (v) against (or otherwise withhold written consent of, as applicable) any proposal, action or agreement that would (A) impede, frustrate, prevent or nullify any provision of this Agreement or the Merger Agreement or any of the transactions contemplated hereby or thereby, (B) result in a breach in any respect of any covenant, representation, warranty or any other obligation or agreement of Parent or Merger Sub under the Merger Agreement, (C) result in any of the conditions set forth in Article VIII of the Merger Agreement not being fulfilled or (D) change in any manner the dividend policy or capitalization of, including the voting rights of any class of capital stock of, Parent. Each Sponsor hereby agrees that it shall not commit or agree to take any action inconsistent with the foregoing, and shall not deposit any of its Parent Ordinary Shares in a voting trust, grant any proxy or power of attorney with respect to any of its Parent Ordinary Shares or subject any of its Parent Ordinary Shares to any arrangement or agreement with respect to the voting of such Parent Ordinary Shares unless specifically requested to do so by the Company and Parent in writing in connection with the Merger Agreement, the Additional Agreements or the transactions contemplated thereby. (b) Each Sponsor shall comply with, and fully perform all of its obligations, covenants and agreements set forth in, that certain Letter Agreement, dated as of January 6, 2021, by and among the Sponsors and Parent (the “Sponsor Letter”). (c) Each Sponsor agrees that, if Parent seeks shareholder approval of the transactions contemplated by the Merger Agreement or any Additional Agreements, such Sponsor shall not redeem any Subject Securities owned by it in conjunction with such shareholder approval or the transactions contemplated thereby. (d) During the period commencing on the date hereof and ending on the Expiration Time, each Sponsor shall not modify or amend any Contract between or among such Sponsor or any Affiliate of such Sponsor (other than Parent or any of its Subsidiaries), on the one hand, and Parent or any of Parent’s Subsidiaries, on the other hand, except for the amendment of the Investment Management Trust Agreement as contemplated by the Merger Agreement.

  • Client Agreements Supplier will have a direct contract with, or provide its standard Product or Service terms directly to, Client, which will be enforceable solely between Client and Supplier, for all terms related to Client’s receipt and use of Products and Services (each a “Client Agreement”), other than the payment, risk of loss, and delivery terms that are contracted directly with Accenture.