Software and Data Maintenance Services Clause Samples

The 'Software and Data Maintenance Services' clause defines the obligations and scope of services related to the ongoing support, updates, and upkeep of software and associated data provided under the agreement. Typically, this clause outlines the types of maintenance activities covered, such as bug fixes, security patches, and periodic updates, as well as the response times and procedures for addressing issues. Its core practical function is to ensure that the software and data remain functional, secure, and up-to-date throughout the contract term, thereby minimizing disruptions and maintaining service quality for the client.
Software and Data Maintenance Services. Unless otherwise determined by Client, Provider shall update and keep current all releases of Provider Software to the latest releases (or versions) then commercially available, and shall further provide maintenance and support services for the current release of such Provider Software and at least two releases prior to the current version (i.e., maintenance and support for the current version and the n-1 and n-2 versions) in accordance with the applicable Statements of Work. All software maintenance and warranty services, including, without limitation, all help desk support for troubleshooting, diagnosis, correction and resolution of problems, and provision of Provider Software updates, upgrades, bug fixes, new releases, shall be set forth in the applicable Statements of Work. The obligation to keep Software releases current and to provide maintenance and support services relating thereto shall be further set forth in the applicable Statements of Work.
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Software and Data Maintenance Services 
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Related to Software and Data Maintenance Services

  • Maintenance Services Subject to Client’s timely payment of the applicable maintenance fees, Accenture will make available the following maintenance services (“Maintenance Services”):

  • Software and Services Vendor warrants that for twelve (12) months following the acceptance of the total system, the Developed Software (and associated documentation) to be delivered to Customer hereunder shall be free from significant programming errors and from defects in workmanship) and materials; shall conform to the performance capabilities, characteristics, specifications, functions and other descriptions and standards applicable thereto as set forth in the Purchase Order or attachments; and that, in general, the services to be performed by Vendor shall be performed in a timely and professional manner by qualified technicians totally familiar with such Developed Software. In the event that defects are discovered during the warranty period, Vendor shall promptly remedy such defects at no additional expense to Customer.

  • Hardware and Software In order to use the Services, you must obtain and maintain, at your expense, compatible mobile hardware and software as specified by Credit Union from time to time. Credit Union is not responsible for any third party software you may need to use the Services. Any such software is accepted by you as is and is subject to the terms and conditions of the software agreement you enter into directly with the third party software provider at time of download and installation.

  • Support and Maintenance Services Information about Teradici’s support and maintenance for the Licensed Product may be found at ▇▇▇▇▇://▇▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇.

  • MAINTENANCE SERVICE Free maintenance services including spares shall be provided by the vendor during the period of warranty. User, at its discretion may ask the vendor to provide maintenance services after warranty period, i.e. Annual maintenance and repairs of the system at the rates indicated by bidder in its proposal and on being asked so, the vendor shall provide the same. The cost of annual maintenance and repairs cost (after warranty period), which will include cost of spares replaced, shall be paid in equal quarterly installments at the end of each quarter.