Single Service Level Credit Sample Clauses

Single Service Level Credit. Should a Service Level Failure occur, whether for the aggregate measurement or the measurement for any single Database, a Service Level Credit will be accrued for the first instance of a Service Level Failure and there shall be no further Service Level Credits for any other Service Level Failures that month for Availability. In the event of a Service Level Failure for any single System or Database, ALLTEL may not earn an Earnback Credit for that month even if the Service Level has been achieved on an aggregate basis. B-8 *****[CONFIDENTIAL]