Severity Level. Two (2) a) Failure of more than 2 zones/detectors, sounder/flasher, Fire exit door, sections of hydrant system etc. b) Failure of any complete sub-system /floor/fire exit doors system, module, repeater etc. c) Failure of any complete sub-system/section which does not affect more than 50% of the system. The Contractor will respond within Twelve hours (12hr) of the initial service call for support being received by the Contractor.
Appears in 2 contracts