Severity Level. The level of bugs/Issue/Incident that prevent the Software for doing what is supposed to do.
Appears in 2 contracts
Sources: Software Support and Maintenance Agreement, Software Support and Maintenance Agreement
Severity Level. The level of bugs/Issue/Incident that prevent the Software for doing what is supposed to do.
Appears in 2 contracts
Sources: Software Support and Maintenance Agreement, Software Support and Maintenance Agreement