Services Support. Supplier will provide the following general services or any other detailed services as detailed in the location SOW: 4.13.1. Installation of UC Furnished goods and or goods supplied by supplier. 4.13.2. Integration of specified equipment that may not have been provisioned or installed by the supplier. 4.13.3. Coordinate all the order/installation process, inquiries regarding order status, and pricing concerns. 4.13.4. Based on the design documents, Supplier engineers will conduct a technical implementation kick‐off meeting. 4.13.5. Supplier will follow implementation plan, test plan and back‐up plan. 4.13.6. Once installation is complete Supplier will assist with follow up support for agreed upon duration following network cutover. 4.13.7. Supplier will provide as‐built documentation based on the proposed design and implementation plan and configuration scripts. 4.13.8. Supplier will conduct project acceptance meeting to provide project transition and knowledge transfer to the UC Location personnel. 4.13.9. Upon completion of system design and/or programming services, the UC location will own the design documents and both the compiled and un‐compiled control codes. 4.13.10. Provide a workmanship warranty of at least 1 year for all Services at no cost to UC. Additional warranties will be identified in the UC Location SOW.
Appears in 3 contracts
Sources: Purchasing Agreement, Purchasing Agreement, Purchasing Agreement