Common use of Services & facilities Clause in Contracts

Services & facilities. a) During the Period of Residence we will provide the services and facilities set out below. Please note, from time to time, there may be problems with the services and facilities and we will endeavour to resolve these as soon as possible, once we are aware of the problem. However, we will not be liable (and you will therefore not be entitled to claim compensation), for any failure or interruption to any services or facilities, or for any loss arising from such failure or interruption, if the failure or interruption is due to reasons outside our control (unless the failure is caused by our negligence). Reasons outside our control would include, for example, mechanical breakdown, failure, malfunction, shortages of fuel or materials or labour disputes, student action or from any necessary maintenance, repair, replacement, renewal, servicing, inspection or testing of the systems used to provide the services. In addition, The University is a successful and growing institution and you should be aware that there is currently an exciting programme of development for new teaching and accommodation facilities on Campus. Details of the programme can be found on the University website at ▇▇▇▇://▇▇▇.▇▇▇▇.▇▇.▇▇/campus-investment/. From time to time, we may need to interrupt the services to the Accommodation and/or Residence in order to carry out these development works, but we will endeavour to cause as little disruption or disturbance to the Accommodation and your use of it as possible where we need to do so and will always give as much notice as we can of any such planned interruption (save in case of emergency). However, we will not be liable (and you will therefore not be entitled to claim compensation), for any such interruption to any services or facilities to the Accommodation and/or Residence, or for any loss arising from such interruption. b) We will make sure that the structure and exterior of the Accommodation and the Residence are maintained. Whilst we endeavour to carry out maintenance work outside of the Period of Residence, we may need to carry out works at other times. If we do, we will endeavour to cause as little disturbance as possible but some disruption may be inevitable and we will not be liable to you for any such disruption. c) We will keep the Residence Grounds tidy and, as far as is reasonably practicable, free from waste or litter. d) We will keep the footpaths in the Residence Grounds in repair and, as far as is reasonably practicable, free from obstruction. e) We will provide kitchen, bathroom, toilet and shower facilities in the Residence and/or the Accommodation and make sure that they are kept repaired and in working order. Depending upon the type of the Accommodation, these facilities will be either shared with other students or ensuite. You are responsible for keeping these facilities clean, but we will help you keep communal bathrooms clean by providing a regular cleaning service. In some Residences and/or Accommodation we will provide shared kitchen facilities. Where we do, we will provide and maintain in working order adequate facilities for the preparation, cooking and storage, including cold storage, of food. f) We will make sure all fixtures and fittings for water, gas, electricity, space and water heating in the Accommodation and the Residence are kept repaired and in working order. g) We will provide an adequate supply of hot water for domestic use. h) We will provide reasonably adequate heating during the Period of Residence. This will mean that the heating will not be on all the time and will be turned off during the summer period. Further information on the University heating policy is available at ▇▇▇▇://▇▇▇.▇▇▇▇.▇▇.▇▇/admin/estates/operations/energy_management/ i) We will provide refuse bins (including repairing and replacing them when necessary) in the shared areas of the Accommodation, the Residence and/or the Residence Grounds and arrange for disposal of refuse from these bins. j) We will make sure that the Communal Areas are kept repaired within a reasonable period of time (except where the breakage or damage is attributable to the residents or their visitors) and are regularly serviced. k) We will make sure that the fire-fighting equipment in any shared areas of the Accommodation, the Communal Areas or any other part of the Residence are kept repaired and in working order. l) We have arranged for an external company to provide and maintain facilities for the washing and drying of clothes in the Residence, for which there will be a separate charge levied by the external company at the point of use. m) Where we provide and maintain a telephone and Internet point within the Accommodation we will charge you for the telephone services that we provide to you. The cost of the Internet service (if any) is included within your Accommodation Fee. n) If your Booking states that the Accommodation has catering then the terms set out in the Booking or referred to on the website relating to any catering shall apply.

Services & facilities. a) 12.1 During the Period of Residence we will provide the services and facilities set out below. Please note, from time to time, there may be problems with the services and facilities and we will endeavour to resolve these as soon as possible, once we are aware of the problem. However, we will not be liable (and you will therefore not be entitled to claim compensation), for any failure or interruption to any services or facilities, or for any loss arising from such failure or interruption, if the failure or interruption is due to reasons outside our control (unless the failure is caused by our negligence). Reasons outside our control would include, for example, mechanical breakdown, failure, malfunction, shortages of fuel or materials or labour disputes, student action or from any necessary maintenance, repair, replacement, renewal, servicing, inspection or testing of the systems used to provide the services. In addition, The University is a successful and growing institution and you should be aware that there is currently an exciting programme of development for new teaching and accommodation facilities on Campus. Details of the programme can be found on the University website at ▇▇▇▇▇://▇▇▇.▇▇▇▇.▇▇.▇▇/campus-investment/. investment/From time to time, we may need to interrupt the services to the Accommodation and/or Residence in order to carry out these development works, but we will endeavour to cause as little disruption or disturbance to the Accommodation and your use of it as possible where we need to do so and will always give as much notice as we can of any such planned interruption (save in case of emergency). However, we will not be liable (and you will therefore not be entitled to claim compensation), for any such interruption to any services or facilities to the Accommodation and/or Residence, or for any loss arising from such interruption. b) 12.2 We will make sure that the structure and exterior of the Accommodation and the Residence are maintainedkept repaired. Whilst we endeavour to carry out maintenance building repair work outside of the Period of Residence, we may need to carry out works at other times. If we do, we will endeavour to cause as little disturbance as possible but some disruption may be inevitable and we will not be liable to you for any such disruption. c) We 12.3 Where the residence has grounds, we will carry out gardening work to keep the Residence Grounds tidy and, as far as is reasonably practicable, free grounds in reasonable condition. You are required to keep the residence grounds clear of litter and to clear items and belongings from waste or litterthe grounds to allow us to carry out maintenance and gardening work. d) We will keep the footpaths in the Residence Grounds in repair and, as far as is reasonably practicable, free from obstruction. e) 12.4 We will provide kitchen, adequate bathroom, toilet and shower facilities in the Residence and/or the Accommodation and make sure that they are kept repaired and in working order. Depending upon the type of the Accommodation, these facilities will be either shared with other students or ensuite. You are responsible for keeping these facilities clean, but we will help you keep communal bathrooms clean by providing a regular cleaning service. In some Residences and/or Accommodation we . 12.5 We will provide shared kitchen facilities. Where we do, we will provide facilities and maintain in working order adequate facilities for the preparation, cooking and storage, including cold storage, of food. f) 12.6 We will make sure all fixtures and fittings for water, gas, electricity, space and water heating in the Accommodation and the Residence are kept repaired and in working order. g) 12.7 Your Accommodation Fee is exclusive of the supply of water, heat, lighting and power. You are responsible for paying for water, sewerage, gas and electricity supply direct to the relevant companies. By accepting this accommodation, you agree to inform the suppliers of the date you moved into the Accommodation, pay all the bills for these services and arrange and pay all final bills prior to vacating the Accommodation. 12.8 We will provide an adequate supply of hot water for domestic use. h) We will provide reasonably adequate heating during the Period of Residence. This will mean that the heating will not be on all the time Accommodation with such fixtures, fittings, furniture and will be turned off during the summer period. Further information equipment as detailed on the University heating policy is available at ▇▇▇▇://▇▇▇.Inventory. We expect you to notify us, using our online system ▇▇▇▇.▇▇.▇▇/admin/estates/operations/energy_management/▇▇▇- my-room if there is a problem with your Accommodation and to let us know promptly if you are not satisfied with our response to your request. Once you have notified us through the online system we will, within a reasonable period of time, repair or replace (where necessary) items on the Inventory (except where the loss, breakage or damage is attributable to you or your visitors or is minor damage which in our reasonable opinion does not adversely impact on your use of the Accommodation). i) We 12.9 For Accommodation at Garrowby Way, we will provide refuse bins (including repairing and replacing them when necessary) in the shared areas of the Accommodation, the Residence and/or the Residence Grounds and arrange for disposal of refuse from these bins. j) the bin areas in the Residence Grounds. For Accommodation off-campus, refuse bins are provided by the local authority. We will arrange for a local authority bin to be at the Accommodation when you take up occupation. You will be charged if the bin needs to be replaced during or at the end of your occupation of the Accommodation. We will make sure that the Communal Areas are kept repaired within a reasonable period of time (except firefighting equipment, where provided in the breakage or damage Accommodation is attributable to the residents or their visitors) and are regularly serviced. k) We will make sure that the fire-fighting equipment in any shared areas of the Accommodation, the Communal Areas or any other part of the Residence are kept repaired and in working order. l) We have arranged for an external company to provide and maintain facilities for the washing and drying of clothes in the Residence, for which there will be a separate charge levied by the external company at the point of use. m) 12.10 Where we provide and maintain a telephone and Internet point within the Accommodation (only if required as an additional requirement on medical/welfare grounds) we will charge you for the telephone services that we provide to you. The . 12.11 Where we provide internet access (Garrowby Way only), via a network point or WiFi, the cost of the Internet service (if any) is included within your Accommodation Fee. n) If your Booking states that the Accommodation has catering then the terms set out in the Booking or referred to on the website relating to any catering shall apply.