Services Audit. Service Provider shall perform, at its own expense, an audit of Service Provider’s performance of the Services no less frequently than annually. This audit shall test the compliance of the Service Provider’s performance of the Services with this MSA. If the audit shows any matter that may adversely affect ALU, Service Provider shall disclose such matter to ALU and provide a detailed plan to remedy such matter. If the audit does not show any matter that may adversely affect ALU, Service Provider shall provide the audit or a reasonable summary thereof to ALU. ALU may use a third party or its own internal staff for an independent audit or to monitor the Service Provider audit. If ALU chooses to conduct its own audit of Service Provider’s performance of the Services, such audit shall be at its own expense. The Business Employees shall provide reasonable assistance to ALU in preparation for, and response to, ALU’s ISO and TL9000 audits, and shall keep abreast of training requirements for auditing. Additionally, Service Provider will review the ALU Quality Management program with designated ALU quality coordinators on a semi-annual basis.
Appears in 3 contracts
Sources: Master Services Agreement (Goodman Networks Inc), Master Services Agreement (Goodman Networks Inc), Master Services Agreement (Goodman Networks Inc)