Common use of Services and Scope Clause in Contracts

Services and Scope. Thank you for Your interest in RIM’s BlackBerry Technical Support Services (“Technical Support”). RIM will perform the tier of Technical Support services specified in Your purchase order for the number of copies of the BlackBerry Enterprise Server software and for the Software (defined below) for the handhelds identified in Your purchase order (the “Services”). You should be aware that Technical Support covers only RIM Software. If You want support for any other RIM product contact RIM using the contact details provided in the TSSPD.

Services and Scope. Thank you for Your interest in RIM’s BlackBerry Technical Support Services (“Technical Support”). RIM will perform the tier of Technical Support services specified in Your purchase order order, subject to the terms of this Agreement, for the number of copies of the BlackBerry Enterprise Server software and for the Software (defined below) for the handhelds identified in Your purchase order (the “Services”). You should be aware that Technical Support covers only RIM Software. If You want support for any other RIM product contact RIM using the contact details provided in the TSSPD.