Common use of Services and Coverage Clause in Contracts

Services and Coverage. 3.1 We aim to provide you with the Services at all times from the start of this Agreement or such other date we will agree with you. However, due to the nature of mobile technology, it’s impossible to guarantee that we will be able to provide a fault-free service and we do not warrant that the Services will be secure, uninterrupted or without error. 3.2 An order for Equipment and/or Services will only be binding when we have accepted it by giving you written confirmation or if we don’t provide you with written confirmation when we commence implementation of the order. 3.3 For mobile services only we will use reasonable efforts to give you access to networks in other countries. We call this roaming. Overseas networks may be limited in quality and coverage. Any access to overseas networks depends on the arrangements between us and the foreign operators. Not all Services may be available while abroad. We will notify you of any terms of access that you need to comply with to use the overseas networks. Under EU Roaming regulations you can use your monthly allocation of minutes/data/texts while roaming in the EU in the same way you use the allocation domestically. For any other destination the monthly allocation of minutes cannot be used while roaming 3.4 We will aim to give you accurate dates for the performance of Services but unless we agree with you otherwise, any dates given are estimates only and time is not of the essence in relation to such dates. If you or a third party cause us to be unable to provide the Services, the dates for provision of (but not payment for) the Services shall be delayed by a reasonable period of time. 3.5 Unless we agree with you otherwise where we have expressly agreed to advise you, you are responsible for deciding the suitability, adequacy and accuracy of any Equipment and Services for any particular purpose. 3.6 If we supply you with Equipment as part of the Services we warrant that the Equipment (excluding any software) will be materially free from defects for 12 months following the date of the order, however, this warranty does not apply to damage to Equipment which is not due to a defect in the Equipment, including for example where you use the Equipment incorrectly. If we provide Services to you we warrant that those Services will be performed with reasonable skill and care by appropriately experienced, qualified and trained personnel. 3.7 Some countries prohibit the use of encryption and if you use devices containing encryption technology outside the Republic of Ireland, you accept any responsibility and risk of such use. 3.8 We may change the Equipment and Services we offer at any time.

Services and Coverage. 3.1 We aim to provide you with the Services at all times from the start of this Agreement or such other date we will agree with you. However, due to the nature of mobile technology, it’s impossible to guarantee that we will be able to provide a fault-free service and we do not warrant that the Services will be secure, uninterrupted or without error. 3.2 An order for Equipment and/or Services will only be binding when we have accepted it by giving you written confirmation or if we don’t provide you with written confirmation when we commence implementation of the order. 3.3 For mobile services only we will use reasonable efforts to give you access to networks in other countries. We call this roaming. Overseas networks may be limited in quality and coverage. Any access to overseas networks depends on the arrangements between us and the foreign operators. Not all Services may be available while abroad. We will notify you of any terms of access that you need to comply with to use the overseas networks. Under EU Roaming regulations you can use your tariff’s monthly allocation of minutes/data/texts while roaming in the EU in the same way you use the allocation domestically. For any other destination the monthly allocation of minutes cannot be used while roaming 3.4 We will aim to give you accurate dates for the performance of Services but unless we agree with you otherwise, any dates given are estimates only and time is not of the essence in relation to such dates. If you or a third party cause us to be unable to provide the Services, the dates for provision of (but not payment for) the Services shall be delayed by a reasonable period of time. 3.5 Unless we agree with you otherwise where we have expressly agreed to advise you, you are responsible for deciding the suitability, adequacy and accuracy of any Equipment and Services for any particular purpose. 3.6 If we supply you with Equipment as part of the Services we warrant that the Equipment (excluding any software) will be materially free from defects for 12 months following the date of the order, however, this warranty does not apply to damage to Equipment which is not due to a defect in the Equipment, including for example where you use the Equipment incorrectly. If we provide Services to you we warrant that those Services will be performed with reasonable skill and care by appropriately experienced, qualified and trained personnel. 3.7 Some countries prohibit the use of encryption and if you use devices containing encryption technology outside the Republic of Ireland, you accept any responsibility and risk of such use. 3.8 We may change the Equipment and Services we offer at any time.

Services and Coverage. 3.1 We aim to provide you with the Services at all times from the start of this Agreement or such other date we will agree with you. However, due to the nature of mobile technologyOne Net and the technology we use to provide it, it’s impossible to guarantee that we will be able to provide a fault-free service and we do not warrant that the Services will be secure, uninterrupted or without error. 3.2 You will be entitled from time to time to request in writing the provision of any additional Services from us. 3.3 An order for Equipment and/or Services will only be binding when we have accepted it by giving you written confirmation or or, if we don’t provide you with written confirmation confirmation, when we connect your Service or commence implementation of the order. 3.3 3.4 For mobile services only we will use reasonable efforts to give you access to networks in other countries. We call this roaming. Overseas networks may be limited in quality and coverage. Any access to overseas networks depends on the arrangements between us and the foreign operators. Not all Services may be available while abroad. We will notify you of any terms of access that you need to comply with to use the overseas networks. Under EU Roaming regulations you can use your monthly allocation of minutes/data/texts while roaming in . 3.5 For Internet over Ethernet we will set up and provide the EU in the same way you use the allocation domestically. For any other destination the monthly allocation of minutes canEquipment necessary but we will not be used while roamingresponsible for configuring any equipment that uses the internet connection. 3.4 3.6 We will aim to give you accurate dates for the performance of Services but unless we agree with you otherwise, any dates given are estimates only and time is not of the essence in relation to such dates. If you or a third party cause us to be unable to provide the Services, the dates for provision of (but not payment for) the Services shall be delayed by a reasonable period of time. 3.5 3.7 Unless we agree with you otherwise otherwise, where we have expressly agreed to advise you, you are responsible for deciding the suitability, adequacy and accuracy of any Equipment and Services for any particular purpose. 3.6 3.8 If we supply you with Equipment as part of the Services we warrant that the Equipment (excluding any softwareSoftware) will be materially free from inherent defects for 12 months following the date of the order, ; however, this warranty does not apply to damage to Equipment which is not due to a defect in the Equipment, including for example where you use the Equipment incorrectly. If we provide Services to you we warrant that those Services will be performed with reasonable skill and care by appropriately experienced, qualified and trained personnel. 3.7 3.9 The supply of the Services may depend upon a valid and functioning internet connection, including a connection that does not block SIP (session initiation protocol) traffic. Where you are using Third Party Connectivity, you accept all responsibility for the maintenance of such internet connection and Vodafone will not be liable for any lack of provision of any Service due to the failure of your Third Party Connectivity. 3.10 Some countries prohibit the use of encryption and if you use devices containing encryption technology outside the Republic of IrelandUK, you accept any responsibility and risk of such use. 3.8 3.11 We may change the Equipment and Services we offer at any time. 3.12 You shall provide us with any information reasonably requested by us to enable us to provide the Services to you. 3.13 If there is any undue delay in you providing us with information requested pursuant to clause 3.10 above, we shall be entitled to extend any target dates to accommodate the effects of the delay. 3.14 If content services are included in your price plan, we shall provide you with the Content Service Pass which the content service provider shall accept to give you access to your selected content.