Service Tools Sample Clauses
The 'Service Tools' clause defines the rights and responsibilities regarding any tools, equipment, or software that a service provider uses to deliver their services. Typically, this clause clarifies whether such tools remain the property of the provider, how they may be used during the engagement, and any restrictions on the client's access or use of these tools. For example, it may specify that proprietary software or diagnostic equipment brought onsite by the provider must not be copied or retained by the client after the service is complete. The core function of this clause is to protect the provider's ownership of their tools and intellectual property, while ensuring both parties understand the boundaries of tool usage during the service relationship.
Service Tools. Philips provides test tools for Philips employees only and test tool calibration services only for Philips owned tools. Should Customer desire, Philips will manage Customer test tools at Customer expense.
Service Tools. Dealer agrees to keep in inventory all special tools required by the Company to service the PRODUCTS listed in Schedule B.
Service Tools. ▇▇▇▇▇ will make available to Client through its Designated IT Technical Users, access to the Marco Customer Portal to open change requests or support incident service requests. In emergency situations, Designated IT Technical Users may also call ▇▇▇▇▇’s toll-free phone number, email support, or live chat.
Service Tools. Marco will make available to Client through its Designated IT Technical Users, access to the Marco Customer Portal to open change requests or support incident service requests. In emergency situations, Designated IT Technical Users may also call Marco’s toll-free phone number, email support, or live chat.
Service Tools. 14.1. BT shall on and subject to the terms and conditions set out in this paragraph 14 provide the Reporting Tools to the Communications Provider.
14.2. BT may set (and the Communications Provider shall comply with):
Service Tools. Bandwidth provides our Resellers the following tools to manage, provision, and use Emergency Services:
Service Tools. 16.1 SA may usetools,scripts,software,andutilities (collectively, the “Tools”) to monitor and administer the services provided under the Agreement and to help resolve Customer’s service requests. The Tools will not collect, report or store any Customer Data residing in the service production environment, except as necessary to troubleshoot service requests under the Agreement. Data collected by the Tools (excluding production data) may also be used to assist in managing SA’s product and service portfolio and for license management. Customer agrees that
(i) except as set forth in the following paragraph, Customer may not access or use the Tools, and (ii) Customer will not use or restore the Tools from any tape backup at any time following termination of the Agreement.
16.2 If SA provides Customer with access to or use of any Tools in connection with the SaaS Services provided under the Agreement, Customer’s right to use such Tools is governed by the license terms that SA specifies for such Tools; however, if SA does not specify license terms for such Tools, Customer shall have a non-transferable, non- exclusive, limited right to use such Tools solely to facilitate Customer’s administration and monitoring of Customer’s services environment, subject to the terms of the Agreement. Any such Tools are provided by SA on an “as is” basis and SA does not provide technical support or offer any warranties for such Tools. Customer’s right to use such Tools will terminate upon the earlier of SA’s notice or the end of the Term, mentioned in the Order Form, and renewal thereof (if any), or the date that the license to use such Tools ends under the license terms specified for such Tools.
Service Tools. TCA could use tools, scripts, programs, and material (conjunctively referred to as “Tools”) to revise and administrate the On Demand Services as well as to aid to attend the requirements of attention to problems of You. The Tools will not collect, report, or store your information that resides at the On Demand Services, with exception of that which is necessary to resolve the requests of You or any other problem with the On Demand Services. As long as the information collected by the Tools is in force, the information may be use to contribute to the administration of TCA products and service portfolio, as well as to the administration of the licenses.