SERVICE SELECTION. Client may upgrade to an increased level of service at any time. Client agrees that ClinicDr can limit the start and stop of certain services to the clinic’s Billing Period start date. The increased fees for the upgrade take effect immediately and will be charged at the full rate for the entire monthly period even if the upgrade occurred part way through the Billing Period. Client may decrease their level of services by providing ClinicDr written notice. Client will be charged the full rate for the entire Billing Period even if the downgrade request occurred part way through the Billing Period. For Proactive Billing Services (PBS) and Reactive Billing Services (RBS), each of those Billing Services result in the need for ongoing services for the claims submitted prior to the downgrade starting. A Client currently selecting PBS or RBS must give to ClinicDr at a minimum a 60-day documented notice before the downgrade occurs on the Client’s last day of the Billing Period.
Appears in 2 contracts
Sources: Software & Services Agreement, Software & Services Agreement