Service Provider Access. The State will allow Service Provider system access into the State’s systems, applications, web sites, time reporting system, and other systems, as needed, to support the Functions as described in Section 2. If the State’s systems become inaccessible for any reason, the Service Provider’s technical Help Desk will coordinate with the State’s technical Help Desk to determine the course for problem identification and resolution.
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Service Provider Access. The State will allow Service Provider system access into the State’s systems, applications, web sites, time reporting system, and other systems, as needed, to support the Functions as Services described in Section 2this Contract. If the State’s systems become inaccessible for any reason, the Service Provider’s technical Help Desk will help desk shall coordinate with the State’s technical Help Desk help desk to determine the course for problem identification and resolution.
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Samples: Contract, www.dms.myflorida.com