Service Principles. The Service Principles guide all of our work and reflect the wisdom of our Elders.
Service Principles. The authority has established guiding principles for the Information Technology Organization. The vendor is to use these principles in developing its proposed service program. Information Technology support services are to be provided through the Information Technology Helpdesk. The Helpdesk is committed to delivering quality customer service and technical solutions in support of the Agency. To ensure the best possible support, the Helpdesk provides the Agency with this Service Level Agreement outlining specific services, priority, and responsibilities that are related to the support of Information Technology. Customer Support Team: Support/helpdesk tasked with providing direct support to customer teams in the usage of technology Key Objectives • Provide direct support to customers in line with defined service levels and objectives • Provide customer with one on one training in system usage and services, from the PC to the applications being used on the PC • Proactively identify and respond to issues that are or could impact normal business operations • Monitor major systems and processes and act as the coordination point for issue management, escalation and resolution Technical Team: Support, manage and develop solutions to meet business needs Key Objectives • Provide 2nd level support for all key components of the computing infrastructure • Monitor and maintain computing infrastructure and services • Develop business solutions • Manage systems and services availability to defined service levels
Service Principles. Subject to changes in local conditions and priorities, the State will provide the Services in accordance with the following principles:
Service Principles. 1.1 Party A and Party B shall cooperate and perform this agreement based on the principles of equality and voluntariness, complementarity, mutual benefit, common development and co-winning partnership.
Service Principles. 1.7.1 The Organisation agrees that, in undertaking the Project(s)/sub-projects described in the Approved Work Program(s) for the Grant(s), it will be guided by the Service principles. In doing so, the Organisation will:
Service Principles. 3.1 There is a multidisciplinary approach to prescribing (including GP prescribing)which is carried out in line with recommendations of Drug misuse and dependence guidelines on clinical management (DH 2007) and other central guidance and includes the patients pharmacist • Pharmacists providing supervised consumption services provide a user friendly service. • Pharmacists and their staff providing dispensing supervised consumption services for drug users have standard operating procedures in place for their individual premises. • Pharmacists provide service users with information about their medicines. • The pharmacist ensures that supervised consumption takes place in a private or quiet area of the pharmacy identified as safe to staff and agreeable to the patient. • Pharmacists (or suitably trained qualified or competent members of staff) are required to supervise (when prescribed or required) the consumption of the prescribed oral medicine (e.g. methadone or buprenorphine) ensuring the dose has been administered to the patient. • Pharmacists abide by local arrangements for clinical governance. • Pharmacies receive prompt payment for the services provided.
Service Principles. 5.1. The following Service Principles apply to all activities undertaken by the Agency.
Service Principles. This Service Charter is Uniting Housing’s commitment to its consumers regarding the standard of services they can expect from us. These core principles about how we interact with our consumers are at the heart of everything we do.
Service Principles. 4.1 The Service Provider must provide high quality non-instructed advocacy for people with a variety of communication needs. This is a specialist form of advocacy that only some advocacy organisations currently provide and the Service Provider shall commit to the provision of this form of advocacy.
Service Principles
