Service Operation. Licensee will be responsible for all DRM encoding, hosting, serving and providing clearinghouse and other functions necessary for the operation of the Service in accordance with the terms and conditions of this Agreement.
Service Operation. In the course of service operation, in addition to the automatic monitoring within the basic operation, SIX employees shall remain in service (stand-by) who can start localizing the error or removing the cause immediately. Maintenance works shall be planned outside the service operation (the exception being maintenance window).
Service Operation. Boxlot shall host and operate the Service under the Domain Name in accordance with the terms of Exhibit B.
Service Operation. Stockwalk shall host and operate the Co-Branded Site and shall maintain and implement facilities and equipment and programming, including data communication facilities and Internet connections, collectively making up the host data center and the Co-Branded Site accessible to the Customers. Stockwalk shall use reasonable commercial efforts to ensure that the Co-Branded Site is operational on a "continuous" basis in accordance with the Performance Standards provided in Exhibit A.
Service Operation a. The Customer will prepare and send the required file(s) to the Supplier for Submission.
Service Operation. All requests to change the Policies or configuration of the firewall must be submitted on the standard change request form, the following changes are all considered as one standard change: • Loading of additional patches onto one (1) Firewall Device or HA Pair (GTT will implement critical and security patches by default as a standard part of the managed service). • Modification or addition of five (5) or fewer rules to the Firewall Policy (For the avoidance of doubt, one line on the policy document or change request form is considered to be one rule), • Execution of a log dump request, for a specific time period of no more than five (5) hours in duration • Modification, Addition or removal of a single static route Any other change shall be considered a Major change and shall be subject to Professional Service Charges unless agreed otherwise by GTT.
Service Operation. During service operation, employees are deployed to start immediately on localizing the fault and/or eliminating the cause, in addition to the automatic monitoring provided in basic operation. Maintenance work is scheduled outside service hours (with the exception of the maintenance window).
Service Operation. On and from the Service Delivery Date, the Customer will:
Service Operation. Registration to join this service is completed after the specified form is duly signed by customer’s authorized signatories and the representatives who are entitled to use the service are nominated. Every customer may change his password to one of his choice upon his first log in, provided the following conditions are preserved;
Service Operation. The Contractor shall ensure that IT services are delivered effectively and efficiently. The Service Operation process includes fulfilling user requests, resolving service failures, fixing problems, as well as carrying out routine operational tasks.
