Common use of Service Level Terms Clause in Contracts

Service Level Terms. 4.1. The Bitstream Services - Service Level Terms in the Chorus Reference Offer apply to provision of UFB Handover Bulk Transfer Service subject to any modifications, exclusions and clarifications: 4.1.1. set out in this clause 4; and 4.1.2. that are necessary to ensure the Service Level Terms are appropriate to the provision of UFB Handover Bulk Transfer Service as notified by the LFC on 40 Business Days’ notice. 4.2. As the UFB Handover Bulk Transfer Service is carried out in accordance with an agreed plan negotiated with the Service Provider, the transfer dates are treated as Service Provider negotiated terms with respect to the applicable dates requested and agreed for provisioning, and therefore the Service Levels set out in the Service Level Terms for Bitstream Services do not apply. 4.3. As the Service Levels set out in the Service Level Terms for Bitstream Services do not apply, no Service Rebates will be payable by LFC for failure to meet those Service Levels during a Bulk Handover Transfer request. Any Service Rebates paid on the Connections on the list described in 2.5.1 (a) that relate to a Bulk Handover Transfer request will be reversed in the calculation of the credit described in clause 6.2.‌