Service Level Failures. In the event that either party identifies a failure during any calendar month of the Term to provide any of the Designated Services in accordance with the applicable Service Levels (each such failure, a "Service Level Failure"), the applicable MGEN Project Coordinator promptly shall arrange a meeting with the FNIS Project Coordinator and provide a plan, reasonably satisfactory to FNIS, to address and correct such failures within the timeframe set forth in such plan. Failure by MGEN to so provide and effect such plan shall be deemed a material breach of this Agreement.
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Service Level Failures. In the event that either party identifies a failure during any calendar month of the Term to provide any of the Designated Services in accordance with the applicable Service Levels (each such failure, a "Service Level Failure"), the applicable MGEN Project Coordinator promptly shall arrange a meeting with the FNIS Fidelity Project Coordinator and provide a plan, reasonably satisfactory to FNISFidelity, to address and correct such failures within the timeframe set forth in such plan. Failure by MGEN to so provide and effect such plan shall be deemed a material breach of this Agreement.
Appears in 1 contract
Sources: System Development, Maintenance and Information Technology Services Agreement (Micro General Corp)
Service Level Failures. In the event that either party identifies a failure during any calendar month of the Term to provide any of the Designated Services in accordance with the applicable Service Levels (each such failure, a "Service Level Failure"), the applicable MGEN Project Coordinator promptly shall arrange a meeting with the FNIS Project Coordinator and provide a plan, reasonably satisfactory to FNIS, to address and correct such failures within the timeframe set forth in such plan. Failure by MGEN to so provide and effect such plan shall be deemed a material breach of this Agreement.
Appears in 1 contract
Sources: System Development, Maintenance and Information Technology Services Agreement (Micro General Corp)