Service Interruption Credit Clause Samples
Service Interruption Credit. For any Billing Period that the Customer has created a Service Ticket that documents a Service Interruption, the Parties shall determine the System Availability for the Billing Period in question. If CSG fails to achieve the Availability SLA for any given Billing Period during the Term (i.e., for a thirty (30) day Billing Period, Interruption Service Time exceeds 43.2 minutes during that Billing Period), Customer shall be entitled to submit a claim for a Service Interruption Credit based on the Service Interruption. If Customer makes a valid claim for a Service Interruption Credit, CSG shall, subject to Customer’s review and audit rights, calculate the Service Interruption Credit and apply this credit to the following Billing Period’s Fees.
Service Interruption Credit. The firm transportation services by Utility under this Agreement may be subject to the applicable "Service Interruption Credit" as set forth in Utility's Tariffs.
Service Interruption Credit. For any Billing Period that the Customer has created a Service Ticket that documents a Service Interruption, the Parties shall determine the Sandbox Availability for the Billing Period in question. If CSG fails to achieve the Sandbox Availability SLA for any given Billing Period during the Term, Customer shall be entitled to submit a claim for a Sandbox Service Interruption Credit (as defined below) based on the Service Interruption. If Customer makes a valid claim for a Sandbox Service Interruption Credit, CSG shall, subject to Customer’s review and audit rights, calculate the Sandbox Service Interruption Credit and apply this credit to the following Billing Period’s Fees.
Service Interruption Credit. If a Service Interruption occurs, 4MC --------------------------- shall issue a Service Interruption Credit to TVN based on the following table: -------------------------------------------------------------------------------- NUMBER OF MINUTES FOR EACH FOR EACH PROGRAM OF SERVICE TRANSMISSION CHANNEL INTERRUPTION CHANNEL -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- 1-5 minutes $50 per minute $20 per minute -------------------------------------------------------------------------------- 6-10 minutes $75 per minute $30 per minute -------------------------------------------------------------------------------- 11-30 minutes $150 per minute $60 per minute -------------------------------------------------------------------------------- 31-45 minutes $200 per minute $80 per minute -------------------------------------------------------------------------------- 46-60 minutes $250 per minute $100 per minute ---------------------------------------- --------------------------------------- 61-90 minutes $300 per minute $120 per minute ---------------------------------------- --------------------------------------- over 90 minutes $400 per minute $160 per minute ---------------------------------------- ---------------------------------------
Service Interruption Credit. Non-T-1 service from I&T, which includes wireless Internet and DSL service, is a Best Efforts service. Customer agrees that the use of these services is solely at Customer’s risk and that the service is not warranted to be uninterrupted or error-free. The Internet speeds indicated on the CSA are a “burst up to” speed and are not a guaranteed committed information rate (CIR). Solely for Internet T-1s, I&T policies and procedures are governed by its FCC Tariff as filed and amended from time to time. In the event of an interruption in services under these conditions, Customer may be given a pro-rated credit for the time during which service is interrupted.
