Service Interrupt Sample Clauses

Service Interrupt. A Service Interrupt shall be any occurrence of Down Time attributable to the Services provided by OneNeck within the Service Boundary. Down Time resulting from a mutually agreed upon period of Preventive Maintenance shall not be charged to OneNeck. 9.5.2.1. OneNeck shall maintain complete and comprehensive records of Down Time, and report them to Client in accordance with the terms of this Service Appendix. OneNeck shall report Down Time by hardware, system software, and network communications categories.